Quality Analyst

Transcat, Inc.

17h

About The Position

Overview Who we are— Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here’s what Transcat has to offer— Work that matters A values-based culture where people care about each other and the work they do together Flexibility Training and development to accelerate learning and career advancement Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE! Operations audits: Assist on internal process/technical audits and/or verification of corrective action, as designated by the department manager. This includes documenting the audit results and logging audits to unveil trends within a lab or across all labs. Procedures and Training: Develop and/or modify policies, procedures, and training modules, based on the outcome of audits or as designated by the department manager. Quote Process: Review completed quotes for technical accuracy and create and/or modify entries in the pricing/capabilities database in order to present accurate information in an effort to reduce the dependence of Sales on Engineering and/or Operations in generating accurate quotes. Work with Contracts/Sales/Marketing during quote function on large jobs to ensure vendor qualifications, contracts, special handling, etc. on TMS items. Vendor management: Includes qualification of vendors to required standards, maintaining approved database, nuclear/FDA audits, working with the labs to find accredited sources (where there might be more than one, work with Purchasing to obtain best price & delivery, etc.), vendor corrective actions, monitoring vendor Transcat Managed Service (TMS)/asset cal metrics. Work with vendors to implement needed improvements in techniques, as required. Frequent travel is required.

Requirements

Bachelor's degree (B. S.) in a technical or scientific field of study from four-year accredited college or university and minimum five years related experience and/or training, or equivalent combination of education and experience.

Nice To Haves

Formal technical training, such as PMEL or TMDE, is desirable.

Responsibilities

Familiarity with various standards and CFRs: ISO9001, ISO/IEC17025, ANSI/NCSLI Z540.1 and Z540.3, ISO13485, IATF16949, 10CFR21, 10CFR50 Appendix B, NQA-1, 21CFR210, 21CFR211, 21CFR820, 21CFR11, AMS2750 etc.
Perform Internal and Vendor audits based on the requirements listed above. Perform internal technical audits, including Desktop, Bench (over-the-shoulder), and Instrument audits (parameter checks), of instruments that are calibrated in the Transcat labs.
Assist in the management and verification of corrective actions (nonconformances), preventive action, feedback and complaints.
May assist in administering Technician Qualifications.
Create new and/or edit current policies, procedures, forms and training related to QA, Operations, Sales, Metrology or that deals with a technical nature related to company business.
Assist in the maintenance of approved suppliers based on criteria established by Transcat and customer requirements. Monitors vendor corrective actions. Assists labs in finding calibration sources based on established criteria. Interface with Purchasing to assist in negotiating best terms within established requirements for both Transcat and customer calibration requirements
Assist Contracts/Sales/Marketing on outside calibration requirements during proposal preparation
Other duties as directed.