Quality Analyst

ZwitterCo•Woburn, MA

3d•Onsite

About The Position

ZwitterCo is seeking a highly investigative hands-on Quality Analyst responsible for establishing, executing, and continuously improving quality processes as the company scales. This role is critical to ensuring products meet customer expectations, regulatory requirements, and internal standards while maintaining speed and flexibility In this highly cross‑functional and collaborative role, this position will require a high level of comfort working with developing processes, evolving requirements, and rapid iteration. About ZwitterCo ZwitterCo has developed a breakthrough in materials science - a new class of zwitterionic membranes with unprecedented fouling resistance. Our membrane solutions perform beyond the limits of traditional filtration, making it practical to treat complex wastewater, purify water for reuse, and maximize efficiency in food processing applications. ZwitterCo serves customers in more than 20 countries across food and beverage, agricultural, and industrial sectors. We are rapidly investing in our technology, equipment, and global services platform to help our industrial customers achieve their most ambitious sustainability and growth targets. We are grateful to have been named as Fast Company’s Top Innovators of 2024 and featured on the 2025 & 2026 Global Cleantech 100.

Requirements

Bachelor’s degree in Engineering, Quality, Manufacturing, Life Sciences, or a related field preferred or equivalent experience in quality control analysis
2–5+ years of experience in quality, manufacturing, operations, or process support roles
Familiarity with quality tools such as root cause analysis, CAPA, SPC, and risk assessment
Ability to read technical drawings, specifications, or bills of materials
Comfortable working with spreadsheets, quality logs, and basic data analysis
Highly organized and detail‑oriented, with strong follow‑through
Strong written and verbal communication skills

Nice To Haves

Experience in a startup, scale‑up, or fast‑growth environment is strongly preferred
Experience supporting new product introduction (NPI), early manufacturing, or pilot production is a plus
Experience with quality documentation systems or ERP/QMS tools preferred
Experience in a regulated or quality‑critical industry (medical devices, water treatment, energy, aerospace, etc.)
Exposure to ISO 9001, ISO 13485, or similar standards
Experience supporting manufacturing, supply chain, or field operations
Interest in growing into a senior or quality leadership role as the company scales

Responsibilities

Develop, implement, and maintain quality processes, documentation, and controls from the ground up
Create and improve SOPs, work instructions, inspection plans, and quality records
Support the definition of product and process quality standards appropriate for a growing organization
Ability to balance quality rigor with startup speed and agility
Perform incoming, in‑process, and final inspections and testing as required
Analyze quality data to identify trends, risks, and improvement opportunities
Track and report key quality metrics (defects, yields, deviations, complaints)
Support root cause analysis using structured problem‑solving tools
Investigate nonconformances, deviations, and customer complaints
Participate in and document root cause investigations
Support the implementation and verification of corrective and preventive actions (CAPA)
Escalate quality risks appropriately in a fast‑moving environment
Work closely with R&D, Engineering, Operations, and Supply Chain to resolve quality issues
Provide quality input during product development, process changes, and scale‑up activities
Support supplier qualification and ongoing supplier quality monitoring
Act as a quality advocate throughout the organization
Support internal audits and readiness for customer or regulatory audits as needed
Ensure documentation and records are audit‑ready and well organized
Help translate regulatory or customer requirements into practical, scalable processes