LTCR ICF/IID QIDP Surveyor

Texas Health & Human Services Commission • Austin, TX

42d • Onsite

About The Position

As part of a collaborative team of public servants, a Qualified Intellectual Disability Professional (QIDP) surveyor protects residents' health and safety by conducting on-site inspections and investigations, including investigations of abuse, neglect, and exploitation, in Texas intermediate care facilities to assess their compliance with state and federal laws and rules. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state - Please see the Additional Information section below for more detail on travel. In this front-line field position, a QIDP surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility and narrative to support regulatory determinations. See below for details on additional professional qualifications.

Requirements

• Knowledge of principles/methods of evaluating the psycho-social needs of individuals in long-term care facilities.
• Knowledge of principles/methods of consultation, social services, interpretation of regulations, program development, and organization.
• Knowledge of individuals with intellectual or developmental disabilities.
• Skill in interpreting complex federal and state regulations of facilities that care for individuals with intellectual disabilities.
• Skilled in performing quality assurance monitoring, certification, survey, or investigation of facilities.
• Ability to work independently.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to operate personal computers and software.
• Ability to multi-task and track multiple activities with competing priorities.
• Ability to solve problems, multi-task, and prioritize.
• Ability to work as a team member or leader.
• Ability to use the computer for writing reports.
• Ability to make independent decisions and work under sometimes stressful situations.
• Must successfully complete state and federal training and become qualified to conduct surveys independently in the intermediate care facility program within the first year of hire.
• A bachelor's degree from an accredited college or university in a human service field, including but not limited to sociology, special education, social work, psychology, rehabilitation, counseling, humanities, allied health, behavioral science, early childhood intervention, and medical administration.
• Direct experience with individuals with intellectual or developmental disabilities.

Nice To Haves

• Prefer one year of Qualified Intellectual Disability Professional (casework) experience in an intermediate care facility or social work experience in a long-term care setting working with persons with intellectual disabilities.
• Experience assessing and implementing active treatment, and health care services for individuals with intellectual and developmental disabilities is preferred.
• Preferred experience explaining and interpreting or overseeing compliance with state and federal licensure regulations and standards.

Responsibilities

• Under the direction of a program manager, a QIDP surveyor conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys to include the investigation of abuse, neglect, or exploitation in facilities to determine compliance with federal and state health and safety regulations.
• Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, or resolve issues or complaints regarding services provided in intermediate care facilities, which serve individuals with intellectual and developmental disabilities and must receive services that meet their specialized needs.
• Conducts exit conferences with facility staff regarding findings. Completes inspection or survey reports detailing deficiencies and narratives to support regulatory findings.
• Visits long-term care facilities to verify correction of previously cited regulatory violations.
• Performs quality assurance reviews of documents prepared by others, for example, publications, assessments, and reports.
• In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care.
• Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers.
• Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.

Benefits

• excellent state benefits, including health insurance and retirement
• HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments.
• excellent health benefits
• lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Number of Employees: 1,001-5,000 employees