LTCR ICF/IID Manager II

TX-HHSC-DSHS-DFPS•Austin, TX

1d•Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. ICF/IID Manager II – Starting Market Rate Salary $89,692.85 Under the direction of the Regional Director and Assistant Regional Director, coordinates and supervises the activities of a Long-Term Care Regulatory team of members representing the following disciplines: nursing, nutrition, social work, and Qualified Intellectual Disabilities Professional (QIDP) and administrative/technical support. Coordinates survey activities, investigation of complaints, licensure inspections, and investigations of abuse, neglect, or exploitation at Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID). Participates in making punitive action decisions. Work includes administrative and technical support, scheduling consultation, quality assurance, and evaluating the performance of team members. Works cooperatively in scheduling, developing policy, and meeting the goals of the unit with other team leaders. The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Requirements

Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area.
Knowledge of applicable agency program policy and monitoring systems.
Experience in a Long-Term Care Regulatory program related to ICF/IID.
Experience performing supervisory, managerial, or professional work.
Experience developing guidelines, procedures, rules, and regulations.
Experience monitoring compliance with policies and procedures.
Skill in problem solving and decision making.
Skill in building and maintaining effective work relationships.
Skill in using Microsoft Office software; Word, Excel, Access, Outlook.
Ability to work as a member of a management team.
Ability to coach employees to develop their capabilities including providing encouragement and training to improve job performance.
Ability to express oneself clearly orally and in writing.
Ability to plan and direct program activities to support agency goals.
Ability to devise solutions to administrative problems.
Ability to establish goals, objectives, to organize workloads, and set priorities to meet deadlines.
Ability to communicate with others to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
Ability to effectively interact with others in political/stressful situations.
Must successfully complete state and federal training and become qualified to conduct surveys independently in the ICF/IID program within the first 12 months.
Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another on a year for year basis for a maximum of 4 years.
Minimum of 2 years experience performing supervisory, managerial, or professional work.

Responsibilities

Supervises unit/staff including planning work schedules, monitoring output, and ensuring compliance with policies and procedures.
Evaluates program, procedures, or processes for effectiveness through review (for example, reviews statistics, reports, operations, findings, case readings, surveys, quality assurance activities, performance measures, and best practices) and reports results or makes recommendations to resolve issues or improve performance.
Tracks, monitors, plans, coordinates, or schedules activities on a complex level to ensure deadlines or requirements are met.
Serves as a liaison for the assigned area on complex issues with agency staff or outside entities.
Plans and participates in, and monitors staff training.
Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisal.
Testifies at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
In the event of emergency licensure action, be available to assist with non-skilled care and oversight to residents in a facility. If the employee is a current registered or licensed nurse, there is a potential for skilled care.
Be available for on-call duties for emergencies such as weather events or high-priority situations in facilities or at providers.