QMHP-CS- Adult Intensive Services

COLLIN COUNTY MENTAL HEALTH RETARDATION CENTERMcKinney, TX
2d$22

About The Position

This position exemplifies service excellence by providing the full array of case management services with a trauma-informed and person-centered approach. The Team Lead role utilizes community partners and resources to expand an individual’s access and engagement to appropriate holistic behavioral healthcare. Promoting choice and autonomy through a strength-based model is necessary to assist individuals served with accessing social determinants of health. Integrity is necessary to ensure adherence to the Health and Human Services Commission, Texas Administrative Code, contracts, grants, and Lifepath Systems policies and procedures. Documentation which meets fidelity standards is expected. Working independently and collaboratively to foster better outcomes for individuals served and community partners, to facilitate improvement in measurable ways, is central to LifePath Systems mission to serve. Team Leads train new workforce members, conduct monthly coaching, observe team members quarterly, and complete regular chart audits. They lead by example through outstanding service provision, attitude, and documentation practices. Leads facilitate team meetings and cover caseloads as needed. Reliable transportation and valid Texas Driver License required. Other duties may be assigned to meet the needs of the program and individuals served. Hours may vary based on the needs of the program and the individuals serve.

Requirements

  • Bachelor’s degree in psychology, social work, or related field from a four-year college or university.
  • Reliable transportation
  • Valid Texas Driver License
  • Knowledge and experience in providing case management, skills training, and symptom management services to individuals with mental illness.
  • Ability to assess individual needs, to coordinate services, and to communicate effectively.
  • Knowledge of the social services system and the ability to connect individuals with appropriate services.
  • Ability to write clearly and professionally.
  • Ability to think clearly and logically in order to deal with potentially dangerous and/or emotional situations.

Nice To Haves

  • At least two years of experience in working with the community, preferred. (i.e., social services, recovery, customer service, sales).
  • Leadership experience preferred.
  • Bilingual (Spanish/English) preferred.

Responsibilities

  • Providing the full array of case management services with a trauma-informed and person-centered approach.
  • Utilizing community partners and resources to expand an individual’s access and engagement to appropriate holistic behavioral healthcare.
  • Promoting choice and autonomy through a strength-based model to assist individuals served with accessing social determinants of health.
  • Ensuring adherence to the Health and Human Services Commission, Texas Administrative Code, contracts, grants, and Lifepath Systems policies and procedures.
  • Training new workforce members, conducting monthly coaching, observing team members quarterly, and completing regular chart audits.
  • Leading team meetings and covering caseloads as needed.
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