QA Tester

Planning Center

4h • Remote

About The Position

Planning Center is looking for a thoughtful and detail-oriented QA Tester to join our team. This role focuses on ensuring the quality, reliability, and usability of our web and mobile applications. You’ll partner closely with Product Managers, Designers, and Engineers to identify issues early, verify new features, and advocate for the experience of church staff and volunteers who rely on our software every day.
The ideal candidate is passionate about quality, has strong attention to detail, communicates clearly, and enjoys thinking through edge cases and real-world usage scenarios. You’ll play a key role in helping us ship software that is stable, intuitive, and trustworthy across platforms.

Requirements

• Reside in the United States
• Eligible to work in the United States (we are currently unable to offer employment to those with H-1B visas)
• Be willing to travel three times each year to connect with the rest of the team
• 1-2 years of experience in software testing
• Knowledge of various phases of SDLC and how QA fits into it
• Eagerness to learn new tools, technologies, and testing techniques
• Experience with bug tracking and version control systems
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong attention to detail
• Ability to work independently and manage tasks

Nice To Haves

• Prior experience in test planning and execution (preferred)
• Experience in conducting Beta testing and managing rollout strategies

Responsibilities

• Partner with Product Managers, Designers, and Engineers to review new features and changes, identifying risks and ensuring requirements are clear, testable, and well understood before release
• Thoroughly test new features and improvements across web and mobile platforms, validating functionality, usability, edge cases, and real-world workflows before they reach customers
• Write clear, actionable bug reports that help engineers quickly understand, reproduce, and resolve issues, and verify fixes once they are implemented
• Help improve our QA processes, documentation, and test coverage by identifying gaps, refining workflows, and advocating for quality throughout the development lifecycle
• Investigate customer-reported issues by reproducing bugs, gathering context, and collaborating with Support and Engineering to ensure timely resolution
• Participate in team discussions, retrospectives, and learning opportunities to continuously improve your craft and contribute to a friendly, supportive, and quality-focused team culture

Benefits

• We offer competitive pay no matter where you live.
• We also contribute to your 401(k), provide a charitable giving match of up to $2,000 per year, offer a generous allowance for continued education, and include a coworking stipend.
• You’ll receive generous paid sick and vacation time, $200 per month for physical fitness and mental health, and 95% medical plus 100% dental premium coverage.
• Enjoy paid Fridays year-round, because we believe doing your best work includes having the time and space to rest, recharge, and live fully.
• We also offer a month-long sabbatical every five years, a week off between Christmas and New Year’s, a week each year to serve with a globally focused non-profit, and two weeks of paid vacation (increasing to three over time).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed