QA Tester

Bunzl Career•St. Louis, MO

17h

About The Position

The QA Tester is primarily responsible for ensuring that computer software, applications, or products do not have any defects or issues. At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude. Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, NonâFood Retail, and Safety industries. We have grown both organically and through acquisitions to exceed $10 billion in sales. Headquartered in St. Louis, Missouri, Bunzl North America operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. At Bunzl, you’ll find Unlimited Potential… your career, our future. Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Requirements

Bachelor's degree preferred
2-3 years in a customer support role required
Previous warehouse and distribution processes preferred
Knowledge of e-commerce and electronic ordering
Ability to multi-task while providing excellent customer service
Excellent skills in both written and verbal communication as well as strong organizational skills
Must be detail and process oriented, and possess the ability to be self-motivated
Must have the ability to communicate complex situations and solutions to end users in an efficient and effective manner
Knowledge of Waterfall and SCRUM development
Strong technical skills with an in-depth knowledge of various testing strategies
Strong knowledge of IBM Power Systems (Otherwise known as AS400) preferred
Some travel may be required

Responsibilities

Provide 2nd level technical support to company user base on business systems
Perform troubleshooting, diagnostics, to a variety of issues in the areas of accounting, business functions, customer service, purchasing and warehouse/distribution
Decipher complex issues and communicate results in a clear and concise manner
Maintain poise and work effectively through challenging situations; utilize resources to accomplish end results
Quality Assurance testing for: new programs, upgrades and fixes to the existing software with required documentation and evidence.
Manage updates to the Bunzl system/procedure documentation (Newsletter) necessitated by changes to the system
Provide positive customer service and possess a helpful, proactive attitude
Participate in all aspects of testing and provide solutions to customers in a timely manner