QA Technician

Advantage Solutions • Grand Rapids, MI

1d

About The Position

Quality Assurance Technician
The Quality Assurance Technician adds value to the retailer’s overall program objectives through the management and implementation of quality assurance practices such as product monitoring and evaluation, customer feedback programs and supplier standards. S/he will be required to lead and manage the timely evaluations of products (organoleptic, chemical, physical, microbiological) and also conduct submission of any formal regulatory applications in support of the private brands program to ensure retailer compliance. The role manages relationships with retailer cross-functional teams, customers and manufacturers. S/he will also be expected to regularly review and provide adjustments to current processes and procedures to maximize efficiencies.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Requirements

• Education Level: (Required) Associate's Degree or equivalent experience
• Field of Study/Area of Experience: Food Science or Related Fields such as Biology, Chemistry, Nutrition, etc.
• Experience Requirements: 2-4 years of experience
• Strong Written & Verbal Communication Skills
• Ability to Exercise Sound Judgement
• Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment
• Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
• Knowledge of generally accepted practices, procedures, & standard policy & procedure development techniques
• Ability to Gather Data, Compile Information, & Prepare Reports
• Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers

Responsibilities

• Collaborate with the team on the development, implementation and administration of Quality Assurance operational procedures, policies, programs and systems.
• Lead the overall product development process and maintenance of the on-site sensory test kitchen – Independently conduct specialized technical testing for Organoleptic, Physical, Chemical, Microbiological of food and non-food products.
• Independently lead and contribute to customized private label quality assurance testing program for specific products or clients.
• Lead the day to day management of their assigned retailer’s customer feedback programs for private brands
• Resolve issues or concerns regarding current product quality and recommends solutions for corrective action with Vendor
• Audit critical categories for quality integrity and food safety
• Design, execute, and analyze results from consumer tests and sensory evaluations of Private Label brand and competitive brand products
• Compile federal and state regulations for products and packaging.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree