QA Manager, Quality Assurance

Grow Therapy•New York, NY

2d•$204,000 - $254,000•Hybrid

About The Position

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Grow Therapy’s mission is to make mental healthcare accessible, reliable, and easy to navigate for everyone. Quality plays a critical role in that mission—any friction or failure in the product experience can prevent people from getting the care they need. We are looking for a QA Manager who will own and scale quality practices across Grow’s platform. In this role, you will ensure that patients, providers, and partners can trust Grow during some of the most important moments of their healthcare journey. You’ll work closely with Product, Engineering, and Design to embed quality into every stage of development, enabling teams to move quickly without compromising reliability or user experience. As a QA Manager at Grow Therapy, you will be instrumental in shaping how Grow builds, tests, and delivers software as the company continues to scale. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact on our rapidly scaling engineering team.

Requirements

3+ years of experience as a QA Manager. You’ve managed and grown teams that have successfully timely delivered large projects with high quality.
5+ years in QA. You’ve built and scaled systems, made complex engineering decisions, and have proven your technical skills in industry.
Test Automation Leadership: Proven experience designing, scaling, and maintaining automated test frameworks across web, mobile and API surfaces, with strong judgment on what to automate versus test manually.
Quality Ownership and Product Mindset: Deep empathy for end users in healthcare and a strong sense of ownership over product quality, reliability, and user experience.
Cross-functional Communication: Ability to partner effectively with Product, Engineering, Design, and Support to embed quality early and influence decisions without formal authority.
Technical Fluency: Comfort reading code, debugging test failures, and working within CI/CD pipelines and modern QA tooling.

Nice To Haves

AI-enabled Quality Practices: Hands-on interest or experience using AI tools to accelerate testing, improve signal quality, and empower teammates beyond the QA function.

Responsibilities

Own and evolve Grow’s QA strategy to ensure high-quality, reliable experiences across the platform.
Partner with Product and Engineering leadership to define quality standards for new features and large-scale launches.
Scale automated and exploratory testing practices to keep pace with rapid product development.
Establish clear release-readiness processes, in collaboration with product teams.
Act as a quality leader and subject matter expert across teams, ensuring strong collaboration and shared ownership of quality.

Benefits

Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends to put towards personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

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