QA Lead

Endava

About The Position

We are seeking an experienced RxCLAIM QA Lead to lead quality assurance activities for pharmacy benefits management (PBM) systems, with a strong focus on RxCLAIM. The ideal candidate will combine deep domain expertise in pharmacy claims with hands-on QA leadership, ensuring high-quality delivery across complex healthcare platforms.

Requirements

8+ years of experience in QA/testing, with at least 3–4 years in a QA Lead role
Strong hands-on experience with RxCLAIM (claims processing, plan setup, pricing, benefits, accumulators, DUR, PA)
Solid understanding of PBM and pharmacy domain concepts
Strong knowledge of test management and defect tracking tools (e.g., ALM, Jira, Zephyr, qTest)
Excellent analytical, problem-solving, and communication skills
Proven experience leading teams and coordinating with cross-functional stakeholders
Participation in both internal meetings and external meetings via video calls, as necessary.
Ability to go into corporate or client offices to work onsite, as necessary.
Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
Ability to bend, kneel, crouch, and reach overhead, as necessary.
Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

Nice To Haves

Experience with test automation tools and frameworks
Exposure to other PBM platforms (e.g., QNXT, Facets, ICD)
Experience working in Agile/Scrum environments
ISTQB or similar QA certification

Responsibilities

Lead end-to-end QA activities for RxCLAIM-based applications, including test strategy, planning, execution, and defect management
Act as the QA point of contact for PBM/RxCLAIM initiatives, collaborating closely with business analysts, developers, and product owners
Define and enforce QA processes, standards, and best practices across projects
Review and validate business requirements, functional specifications, and technical designs from a QA perspective
Design and oversee test scenarios, test cases, and test data covering eligibility, claims adjudication, pricing, formularies, benefits, accumulators, and prior authorization
Lead and mentor QA analysts, providing guidance on RxCLAIM workflows and testing techniques
Coordinate SIT, UAT, and regression testing, including support for business and client UAT cycles
Ensure compliance with healthcare regulations and industry standards (HIPAA, CMS, etc.)
Track test execution metrics, defect trends, and quality KPIs; report status to stakeholders
Support automation initiatives by identifying regression candidates and working with automation teams
Participate in release planning, production validation, and post-release defect analysis

Benefits

Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
Hybrid work and flexible working hours, employee assistance programme
Global internal wellbeing programme, access to wellbeing apps
Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations
Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
Flexible Spending Accounts (Medical, Transit, and Dependent Care)
Employer Paid Life Insurance and AD&D Coverages
Health Savings account paired with our low-cost High Deductible Medical Plan
401(k) Safe Harbor Retirement plan with employer match with immediately vest