QA Engineer - Rate Tester

eHealth

1d • Remote

About The Position

Join us in creating a better way! At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. We are seeking a detail-oriented and highly motivated Rate / Application Tester to join our Content Delivery Team. As a Tester, you will play a crucial role in ensuring the quality and reliability of the data being ingested into our content delivery systems. You will work closely with developers, product managers, and other stakeholders to identify and validate the data and functionality within the platform, and resolve issues, ensuring an accurate and seamless user experience for our customers. We Are Looking for Someone Who: Has proven experience as an application tester or in a similar testing role. Possesses a strong attention to detail, with the ability to validate data based on specific requirements and who has an understanding of software testing methodologies, tools, and processes. Has experience with testing content on platforms, including use of automated testing tools and frameworks. Has a background in Medicare, healthcare and content data management. Demonstrates a comprehensive understanding of data relationships and dependencies, with the ability to effectively implement and manage system configurations. Has a willingness to participate in meetings with carriers, stakeholders and colleagues in offshore time zones. Can handle daily operational testing work while also helping develop, support and implement future automation and data loading strategies. Will innovate with AI & Automation. Explore opportunities to apply AI-driven product development, LLM-based solutions, and agentic automation within shared services to streamline workflows, improve scalability, and enhance operational efficiency.

Requirements

• Has proven experience as an application tester or in a similar testing role.
• Possesses a strong attention to detail, with the ability to validate data based on specific requirements and who has an understanding of software testing methodologies, tools, and processes.
• Has experience with testing content on platforms, including use of automated testing tools and frameworks.
• Has a background in Medicare, healthcare and content data management.
• Demonstrates a comprehensive understanding of data relationships and dependencies, with the ability to effectively implement and manage system configurations.
• Has a willingness to participate in meetings with carriers, stakeholders and colleagues in offshore time zones.
• Can handle daily operational testing work while also helping develop, support and implement future automation and data loading strategies.
• Will innovate with AI & Automation. Explore opportunities to apply AI-driven product development, LLM-based solutions, and agentic automation within shared services to streamline workflows, improve scalability, and enhance operational efficiency.
• Bachelor's degree in healthcare, Computer Science, Information Technology, or equivalent practical experience.
• 2+ years of experience as either a QA engineer or Tester in Test role.
• Proven experience as data tester or in a similar testing role.
• Experience and willingness to work with offshore teams including time shifting to account for different time zones.

Nice To Haves

• Experience in the healthcare or insurance industry is preferred.
• Experience in AI-driven product development, knowledge of LLM (Large Language Models), and building agentic solutions that leverage automation and intelligent workflow.
• Experience with technologies like SQL, ORACLE, DataQuery, XML, Web services and API is preferred.
• Experience with automated testing tools and frameworks.
• Strong understanding of software testing methodologies, tools, and processes.
• Excellent analytical and problem-solving skills.
• Experience with bug tracking tools such as JIRA or similar.

Responsibilities

• Conduct thorough testing of carrier online applications, rates and benefits, eHealth systems including functional, regression, and performance testing.
• Develop and execute test plans, test cases, and test scripts based on project requirements and specifications.
• Identify, document, and track defects and issues using bug tracking tools.
• Collaborate with developers and product managers to understand requirements and provide feedback on potential issues and improvements.
• Perform root cause analysis of defects and work with the development team to resolve them.
• Ensure that all testing activities are completed on time and meet the quality standards set by the team.
• Continuously improve testing processes and methodologies to enhance the efficiency and effectiveness of the testing efforts.
• Utilize the benefit regression automation tools to verify benefit data on QA platforms to ensure it is successfully pushed to production.
• Follow the testing flow for online applications, ensure accurate PDF mapping and document control throughout the testing process.

Benefits

• Generous benefits include medical, dental and vision beginning on your first day of employment
• 401K with matching
• Tuition reimbursement
• Employee stock purchase program
• 12 company paid holidays and flexible time off (PTO for non-exempt)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level