QA Engineer 3 - FAST Enterprise Distribution - Xumo

Comcast•Irvine, CA

11d

About The Position

Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast’s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible. Job Summary Xumo is seeking a QA Engineer III to support the quality, stability, and operational readiness of our FAST Enterprise Syndication platform. This role partners closely with video engineering, product, and operations teams to ensure high-quality linear channel delivery across MVPD, OEM, and OTT distribution partners. This position focuses on linear streaming workflows, combining hands-on operational QA with structured test planning, device certification, and partner readiness. The ideal candidate is detail-oriented, collaborative, and comfortable working in fast-paced production environments.

Requirements

Bachelor’s degree in a related field or equivalent hands-on experience.
3+ years of QA experience in video, streaming, OTT, broadcast, or digital media environments.
Strong understanding of test planning, test case development, regression testing, and issue tracking procedures.
Design and execute test strategies to validate product functionality, performance, and overall quality.
Collaborate closely with engineering and product teams to clarify requirements and ensure test coverage aligns with release goals.
Review product and technical specifications with a focus on testability, verification, and quality throughout development.
Working knowledge of HLS, DASH, and other adaptive bitrate streaming formats.
Familiarity with scripting such as Python, JavaScript, Bash/Shell, etc.
Passion for video technology, consumer streaming experiences, and content quality.
Agile mindset with strong troubleshooting instincts
Highly collaborative and partner-focused
Calm under pressure during production incidents
Process-oriented with a bias toward automation
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.

Responsibilities

Perform end‑to‑end QA on video streaming and playback experiences: validating video, audio, captions, and ad or content quality standards are met.
Test across a wide range of devices (smart TVs, mobile, web, set‑top boxes) to ensure consistent quality, performance, and feature behavior.
Validate new distribution endpoints and partner integrations prior to launch to reduce production risk.
Review encoding profiles, metadata handling, subtitle/caption formatting, and playback logic.
Work closely with engineering teams, product managers, and operations team to review requirements, specifications, and delivery readiness.
Support device certification, partner readiness, or cross‑platform compatibility efforts.
Participate in operational tasks such as channel launches, migrations, maintenance windows, assisting with validation and issue triage.
Monitor and validate production incidents, supporting troubleshooting and recovery efforts.
Maintain test environments, devices, and tools required for ongoing QA operations.
Identify opportunities to improve QA efficiency through process improvements, automation, and lightweight scripting.