Q-SYS Technical Trainer

Acuity Inc. • Costa Mesa, CA

3d • Onsite

About The Position

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.Job SummaryThe Q SYS Technical Trainer plays a key role in shaping the learning experience for our customers. Reporting to the National Field Training Manager, this position offers the freedom to lead advanced Q SYS live classroom trainings with confidence and creativity. As the primary instructor in our state of the art Training Room at the Costa Mesa, CA Experience Center, you’ll bring technical concepts to life in a fun, engaging, and supportive environment.
Q SYS is known for delivering high level instruction with a lighthearted approach; empowering learners to think critically and solve problems, not just follow steps. In this role, you’ll also take ownership of essential class preparations, including scheduling, communication, and day of coordination, ensuring every training session runs smoothly and leaves a lasting impression.

Requirements

• High level communication and performance skills required to synthesize complex Audio, Video and Control related concepts from a prepared lesson plan
• Bachelor’s degree or equivalent experience in education, computer science, audio engineering and/or electronics
• Familiarity with low code and full code programing in Lua is preferred with experience in other C-family programing languages such as C#, C++, Java and Python also considered
• Experience in delivering interactive technology in person is preferred
• Firm understanding of Q-SYS Platform and Q-SYS Designer Software is a plus
• Other manufacturer certification is a plus (Crestron, AMX, Extron)

Responsibilities

• Serve as the primary trainer for in-classroom training for our integrator and end-user community in a performative nature with confidence, charisma and a deep knowledge of the curriculum like Q-SYS Level 2 and Control and UCI Intermediate and Advanced
• Deliver content that involves advanced audio DSP concepts, user interface creation, and control programing topics
• In addition to classroom instruction, this role serves as a brand ambassador to perform in-person customer demonstrations in the experience center of new technologies for both in-person and remote participants
• Perform basic maintenance and notify support team of any issues in training room and the experience center’s integrated technology
• Maintain sustaining efforts on existing training materials (i.e. training syllabi, student textbook) to reflect the constant evolution of the Q-SYS Platform
• Participates in training discovery meetings and brainstorming sessions

Benefits

• Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level