Public Transit Travel Trainer

MTM Transit•Baltimore, MD

7d•$55,000 - $60,000•Onsite

About The Position

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. Our Travel Trainer is tasked with training individuals on the utilization of public transportation. The Travel Trainer will assess for appropriateness for independent public transportation use, create personalize lesson plans, and educate individuals on a wide range of travel skills including: trip planning, street crossing, bus and train travel, map and schedule reading, and safety skills, while utilizing public transportation. The Travel Trainer will also research, identify, create, and present custom presentations for new referral program opportunities within the community. This position is contingent upon award of RFP. Location: MTA Assessments- Baltimore, MD

Requirements

High school diploma or G.E.D. equivalent
Must have experience assessing people with disabilities in how to use and navigate accessible public transportation to include bus and/or rail
Experience in teaching or training.
Must have two (2) years’ experience working with clients with physical and/or cognitive functional disabilities
Familiarity with the American with Disabilities Act (ADA) especially within public transportation.
Familiarity with mobility aids and assistive technologies
Patience and ability to work effectively with diverse populations
Ability to create and implement training plans tailored to individual needs
Demonstrated training skills, comfortable leading groups of people
Strong interpersonal skills that allow for effective working relationships
Intermediate level of proficiency or above with the Microsoft Office Suite, including Word, Excel and Outlook
Excellent communication skills
Excellent organizational and multi-tasking skills
Ability to work flexible hours, in all weather conditions
Ability to maintain high level of confidentiality

Nice To Haves

Familiarity with the transit agency system, preferred
Associate’s degree in Education, Human Services, or Healthcare preferred

Responsibilities

Complete in-person intake and assessment for each applicant
Make determinations whether or not an applicant is qualified to receive training based on the results of the assessment(s)
Create and provide one-on-one, individualized field training
Demonstrate and instruct individuals on transit skills
Demonstrate and instruct individuals on how to travel routes including navigation and way-finding strategies
Instruct individuals on self-advocacy
Create lesson plans that are appropriate for individuals of different learning levels
Research and identify opportunities to enhance the referral program within the community, creating custom presentations for this outreach
Conduct group presentations
Establish relationships with professionals in the field, community and advocacy organizations
Schedule training at the time and location of the specific routes requested
Conduct outreach to develop materials
Provide in class and in-the-field training to professionals
Complete all reports and paperwork including but not limited to; initial intake, goal setting and plan, progressive evaluation, pre and post-test, final and follow-up report, satisfaction survey
Must conform to MTM’s HIPAA standards