Public Service Manager II

State of MaineVancouver, WA
11h

About The Position

Maine Revenue Services (MRS) is seeking a highly talented individual to manage the Business Audit Unit (the Unit) within the Income and Estate Tax Division. MRS’ mission is to fairly and efficiently administer the State's tax laws with integrity and professionalism. The Unit serves an important compliance and taxpayer education function by auditing business-related (corporate income, franchise, insurance premiums, and pass-through entity) taxes administered by the Division. The position directs a team of managers and revenue agents. The position also advises the Division Director on education and training for staff and the public, reconsideration decisions, voluntary disclosure agreements, advisory rulings, policies, rules and legislation. If you are a people-first leader with strong organizational and communication skills and want to use your experience to benefit Maine taxpayers, come join our team. Maine Revenue Services is a collaborative workplace.

Requirements

  • Attention to detail and strong organizational and leadership skills.
  • An ability to critically review established procedures to identify areas for improvement.
  • Ability to analyze and plan unit activities and implement solutions with a focus on accuracy, efficiency, and effectiveness.
  • Extensive knowledge of federal and state income tax laws, rules, and policies.
  • Demonstrated ability to interpret and explain (verbally and in writing) federal and state income tax laws, rules, and policies.
  • Being a highly organized self-starter capable of using professional judgement in prioritizing their own work and that of subordinates.
  • Ability to establish and maintain communications and effective working relationships with agency staff, the general public, and a variety of internal and external stakeholders.
  • A solid ability to communicate effectively and efficiently both verbally and in writing to a wide audience of varying abilities.
  • Ability to analyze information, develop plans, draw logical conclusions, and make sound decisions and recommendations.
  • Ability to be flexible and adjust to business needs while balancing multiple tasks and priorities.
  • Ability to exercise discretion and brief upper-level management on pertinent issues.
  • Knowledge of human resource management principles, practices, and techniques.
  • A bachelor’s degree from an accredited educational institution -OR- four (4) years of equivalent post-secondary education, training, and/or professional level experience in accounting, tax collection, and finance that demonstrates the ability to use independent judgment, initiative, and discretion to make decisions on complex matters - AND - four (4) years professional level experience, including two (2) years in a supervisory capacity in taxation, accounting or related programs.

Nice To Haves

  • Experience with multi-state taxation.
  • Experience in the tax types and programs administered by the Unit.
  • Experience in management or supervision of audit / tax staff.
  • Experience leading organizational change.

Responsibilities

  • Designing and updating audit processes and procedures.
  • Leading and promoting positive organizational change and planning.
  • Managing the Unit including the preparation of audit plans, directing examinations of business records, reviewing and approving correspondence and assessments, oversight of the Division reconsideration process, and participation in Board of Tax Appeals/Court appeals processes.
  • Managing audit related projects through delegation.
  • Coordinating the development, maintenance, and application of the Revenue Agent Trainee program as it relates to taxes administered by the Unit.
  • Hiring, training, developing, and mentoring a dedicated team of professional staff to facilitate succession planning.
  • Meeting regularly with Unit staff to provide management guidance and receive feedback/status reports.
  • Generating timely statistical reports for Executive management.
  • Remaining current on all federal and state tax law changes.
  • Performing complex analyses of federal and state tax matters.
  • Critically reviewing and commenting on draft statutory language, rules, forms, and guidance documents.
  • Participating as a contributing advisor to the Policy Group members.
  • Representing the agency and actively speaking at various public engagements, such as the Maine Tax Forum, Maine Tax Symposium, etc.
  • Actively participating in various MRS workgroups/committees.
  • Implementing, administering, and complying with human resource laws, policies, procedures, and practices.

Benefits

  • Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
  • Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary.
  • Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
  • Retirement Plan – The State of Maine contributes 18.91% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
  • Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
  • Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
  • Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program.
  • Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
  • Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
  • Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
  • State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness.
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