Public Safety Dispatcher

Steiner + AssociatesColumbus, OH
10dOnsite

About The Position

Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates. JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems.

Requirements

  • High School Diploma or equivalent
  • Must be 21 years of age
  • Must possess a valid driver’s license

Nice To Haves

  • Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required.
  • Basic computer skills, including Excel and Word is preferred

Responsibilities

  • Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer’s assignments, and answering departmental phones.
  • Responsible for monitoring the property cameras, fire alarms and burglar alarms.
  • Receive emergency and non-emergency call of service, dispatch units accordingly
  • Determine nature and location of call, determine priority of calls and dispatch units accordingly
  • Provide assistance, information and direction to non-emergency callers.
  • Maintain awareness of field units’ activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol.
  • Input all pertinent radio transmission into CAD system.
  • Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public.
  • Maintain equipment control by signing out property keys and departmental radios and other equipment.
  • Monitor and track contractors scheduled to work throughout the property.
  • Monitor Parking Systems and Traffic Counters throughout the property.
  • Monitor and calmly react to emergencies and activities throughout the center.
  • Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy.
  • Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual.
  • Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property.
  • Maintain a neat and orderly security filing system within the Communication Center.

Benefits

  • Medical/Dental/Vision/Life and Disability Insurance
  • 401k
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