Public Safety Dispatcher Lateral
About The Position
The City of Tolleson is seeking qualified individuals interested in joining our team as a Public Safety Dispatcher (Lateral). The purpose of this position is to receive and process state, federal, and tribal emergency and non-emergency service calls; interviews callers and gathers details to determine needed resources; identifies and dispatches appropriate law enforcement and relays critical information using dispatch equipment; Processes and types complete and accurate caller information and disseminates it in both typewritten and verbal form; Monitors and maintains up-to-the-moment status of all emergency personnel; Receives and processes field requests from officers to run driver's licenses, registrations, warrant checks, and criminal histories. Runs queries for wanted persons, vehicles, and property; Maintains records and files; Enters warrants in internal and external systems; and, Performs related work as assigned.
Requirements
- High School Diploma or GED and two (2) years of working in a Police and/or Emergency dispatch center.
- Arizona Criminal Justice Information System Terminal Operator Certification - ACJIS TOC within one (1) year of hire required.
- Valid Arizona driver's license upon hire.
- Minimum 35 wpm net typing.
- Prior experience using word processing and PC applications required.
- This position requires rotation shift work, including nights, weekends and holidays.
Nice To Haves
- Prior law enforcement dispatching experience preferred.
- Bilingual (Spanish) highly desired.
- Prior experience with heavy telephone or emergency dispatching experience preferred.
Responsibilities
- Receive and process state, federal, and tribal emergency and non-emergency service calls
- Interview callers and gathers details to determine needed resources
- Identify and dispatch appropriate law enforcement and relays critical information using dispatch equipment
- Process and type complete and accurate caller information and disseminates it in both typewritten and verbal form
- Monitor and maintain up-to-the-moment status of all emergency personnel
- Receive and process field requests from officers to run driver's licenses, registrations, warrant checks, and criminal histories
- Run queries for wanted persons, vehicles, and property
- Maintain records and files
- Enter warrants in internal and external systems
- Perform related work as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
