Public Safety Dispatcher I

University of Nevada Las Vegas•Las Vegas, MD

19d

About The Position

University Police Department (UPD) is conducting a continuous recruitment for current and future openings for Retired Public Safety Dispatcher I. Positions may be assigned to any campus to include the College of Southern Nevada, Desert Research Institute, Nevada State College, and the University of Nevada, Las Vegas. UPD Public Safety Dispatchers serve as the gateway to and for emergency personnel for all NSHE Campuses in Clark County and coordinate responses with police, fire, medical and other emergency agencies. The public safety dispatcher is the centralized point of contact to gather information and direct emergency response agencies within the jurisdiction of UPD. Under general supervision, the public safety dispatcher receives, evaluates, prioritizes and dispatches public safety calls for service and responds to emergency and non-emergency calls in a timely and appropriate manner. UPD public safety dispatchers operate a variety of communications equipment including radio, telephone, telephony, TDD and multiple computer systems and relays data into the computer aided dispatch (CAD) program. Public safety dispatchers access and correlate information from the National Criminal Information Center (NCIC) database as well as the Nevada Criminal Justice Information System (NCJIS) to provide criminal history information for wanted persons or items, along with other sensitive information necessary for the Police Department to perform their daily activities for the University and College community. The public safety dispatcher monitors all fire and burglar alarms to all buildings and offices on campus. The public safety dispatcher accesses the closed circuit television (CCTV) or security video cameras on campus. The dispatch center is operated 24/7, 365 days a year for routine and emergency calls for service. They also handle all after hours maintenance calls and contacts for the University.

Requirements

Graduation from high school or the equivalent and two years’ experience in clerical, data entry, telephone switchboard or radio telephone work; OR an equivalent combination of education and experience. Additional experience can be substituted for high school education.
Pursuant to NRS 284.4066, all positions in this series have been identified as affecting public safety. Persons offered employment in these positions must submit to a pre-employment screening for controlled substances.
Some positions required working on evening, weekends, and/or holidays.
A valid driver’s license is required at time of appointment and as a condition of continuing employment.
Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment.
Applicants must meet the minimum typing speed established by the agency at the time of recruitment.

Nice To Haves

Strong customer service orientation.
Excellent management and organizational skills.
Excellent communication skills.
Ability to multi-task, problem solve, and maintain confidentiality.

Responsibilities

Receives, evaluates, prioritizes and dispatches public safety calls for service and responds to emergency and non-emergency calls in a timely and appropriate manner.
Operate a variety of communications equipment including radio, telephone, telephony, TDD and multiple computer systems and relays data into the computer aided dispatch (CAD) program.
Access and correlate information from the National Criminal Information Center (NCIC) database as well as the Nevada Criminal Justice Information System (NCJIS) to provide criminal history information for wanted persons or items, along with other sensitive information necessary for the Police Department to perform their daily activities for the University and College community.
Monitors all fire and burglar alarms to all buildings and offices on campus.
Accesses the closed circuit television (CCTV) or security video cameras on campus.
Handle all after hours maintenance calls and contacts for the University.