Public Relations & Social Media Intern

Twilio

2d • $24 - $29 • Remote

About The Position

Twilio is looking for a Public Relations and Social Media Intern to join our Global Corporate Communications team. This isn’t just about monitoring feeds—it’s a high-impact role where you’ll dive headfirst into corporate storytelling, media relations, and social media strategy. You will be part of the team helping to craft Twilio's narrative and share how our technology is powering the future of customer engagement. If you’re a sharp writer who knows how to spot a trend and turn technical concepts into relatable news, we want to hear from you.

Requirements

• Currently pursuing or completed a Bachelor's or Master’s degree in marketing, communications or related field
• Interest in Public Relations/ Corporate Communications
• Interest in the tech industry, specifically B2B companies
• Exceptional written and verbal communication skills
• Ability to multitask and thrive in a fast-paced environment
• Strong research, critical-thinking, and organization skills
• Passion for technology and how it solves real-world problems
• Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills

Nice To Haves

• Familiarity with PR and social media tools (e.g., Muck Rack, Meltwater, Sprout)
• Previous experience working with a collaborative team

Responsibilities

• Monitor daily news coverage to help identify new stories; daily social listening to help Twilio’s corporate channels jump on to social trends or enter into the conversation.
• Draft press releases, plans, social media posts, blog posts, and briefing documents that translate complex technical concepts into engaging stories for reporters and the public.
• Research key reporters and publications across tech, business, and vertical trade media to identify new opportunities for engagement.
• Assist in identifying and applying for industry awards and speaking opportunities that elevate Twilio’s executive profiles and brand authority.
• Assist in scheduling social media posts across corporate channels, monitoring community sentiment/engagement, and tracking performance metrics for social campaigns.
• Assist with administrative tasks including scheduling team meetings, and organizing assets and files.
• Help maintain internal PR databases, track project timelines, and assist with tracking coverage.
• Support the coordination of PR and social media activities with the broader Marketing org to ensure a consistent global message.

Benefits

• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

What This Job Offers

• Career Level: Intern
• Number of Employees: 1,001-5,000 employees