Public Lobby Attendant / Houseman Hilton Garden Inn and Convention Center Harlingen

BC LYND HOSPITALITY LLC • Harlingen, TX

1d • $11 - $11

About The Position

The Hilton Garden Inn and Convention Center Harlingen's Public Lobby Attendant/Houseman, employed by BC LYND HOSPITALITY LLC, is in charge of keeping the hotel's public spaces tidy and attractive. This position is essential to creating a friendly and comfortable atmosphere for visitors, which improves their entire stay. Attention to detail, a dedication to providing high-quality service, and the capacity to work both independently and collaboratively are all necessary for this role.

Requirements

• A high school degree or its equivalent is preferred.
• It is preferred if you have prior experience in customer service or hospitality.
• Strong interpersonal skills and the capacity to engage with both team members and guests.
• Outstanding attention to detail and organizing abilities.
• The capacity to manage several tasks at once in a hectic setting.
• Proficiency with fundamental computer programs and applications.
• Physical endurance and the capacity to carry out manual labor, including lifting, bending, and prolonged standing.
• The capacity to always present oneself in a professional manner.

Nice To Haves

• It is advantageous to have prior hotel or resort work experience.

Responsibilities

• Keep the hotel's public spaces, such as the lobby, restrooms, hallways, and meeting rooms, tidy and orderly.
• Make sure that every area has the amenities and supplies it needs.
• Provide outstanding customer service and guarantee guest satisfaction by promptly attending to requests and questions from visitors.
• When necessary, help set up and take down meeting rooms and event spaces.
• Work together to address and resolve any problems or concerns with other departments, such as maintenance and housekeeping.
• Identify and report any maintenance or repair needs by conducting routine inspections of public spaces.
• Respect all health and safety laws to guarantee a secure atmosphere for both visitors and employees.
• Carry out extra tasks as directed by management to assist with the hotel's general operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees