Lobby/Public Attendant

Horseshoe Bay Resort•Horseshoe Bay, TX

About The Position

Role Overview: The Public Area Attendant is a key ambassador of the resort’s first impression. You are responsible for maintaining the immaculate condition of all public spaces, ensuring that our lobbies, restrooms, and amenities remain welcoming and pristine for our guests and members.

Requirements

Licensure: Must possess a valid driver’s license with a satisfactory Motor Vehicle Record (MVR) for insurance purposes.
Education: High school diploma or equivalent.
Communication: Ability to speak and understand the English language to effectively assist guests and team members.
Professional Standards: Commitment to maintaining uniform standards, including required slip-resistant, enclosed-toe, and enclosed-heel footwear.
Confidentiality: Must maintain a high standard of discretion and confidentiality regarding guest and resort information.

Responsibilities

Public Area Excellence: Maintain the cleanliness and organization of all hotel lobbies, public hallways, entryways (interior and exterior), and the Business Center.
Facility Sanitation: Ensure all restroom facilities are sanitized throughout the day and consistently stocked with necessary supplies.
Pool & Amenity Care: Monitor and stock pool towels and maintain the cleanliness of poolside restrooms and common areas.
Office & Back-of-House Maintenance: Provide regular cleaning services for designated administrative office areas.
Safety & Vigilance: Proactively identify and report any engineering or maintenance issues to supervisors. Strictly adhere to all safety practices and remain alert to the well-being of guests, members, and associates.
Interdepartmental Support: Work cooperatively with other departments and assist the Housekeeping team with guest room turnovers when business levels require.
Resource Management: Assist with inventory control and ensure cleaning supplies are used efficiently and stored properly.

Benefits

Housing & Transport: Associate housing and convenient shuttle services are available.
Dining: Weekly meal subsidies and generous discounts at resort retail and dining outlets.
Resort Perks: Complimentary golf and amenity privileges (subject to occupancy and business levels).
Travel: Exclusive discounted rates at over 100 Crescent Hotels & Resorts properties nationwide.
Comprehensive Insurance: Premium Medical, Dental, and Vision plans.
Added Protection: Specialized Critical Illness and Accident insurance plans.
Associate Support: Access to the Associate Relief Fund for peace of mind.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume