Housekeeping | Public Area Attendant

The Madison Concourse Hotel Jobs•Madison, WI

1d•Onsite

About The Position

As the Public Area Attendant, you'll help create a welcoming environment by keeping our lobby, corridors, elevators, and other public spaces clean and inviting during morning hours. This full-time position typically works 6am–2pm, with the flexibility to work a variety of shifts including weekends and holidays. Days off may vary week to week based on business demand. The starting rate for this position is $15.75 per hour, with $1/hr premium pay on weekends.

Requirements

Exceptional attention to detail and the ability to maintain cleanliness standards consistently
Self-motivated with the ability to work independently and efficiently during night shifts
Physical stamina and the ability to lift and move heavy objects when required
Strong communication skills to effectively interact with guests and fellow team members
Flexibility to work morning shifts, including weekends and holidays
A positive attitude, reliability, and genuine passion for providing outstanding customer service
Qualified applicants must be able to successfully complete a pre-employment drug test and background check.

Nice To Haves

Previous experience in housekeeping or a similar role is preferred

Responsibilities

Using a radio to communicate with Housekeeping Management and other departments
Provide great customer service to our guests by giving directions, making recommendations, or answering other questions they may have
Respond promptly to guest requests and inquiries, providing excellent customer service
Ensuring cleanliness of lobby restrooms by mopping, dusting, refilling paper needs, and replenishing soaps
Collecting and properly disposing of hotel garbage and recycling
Delivering towels, toiletries, or other items to guest rooms as needed
Vacuuming and maintaining public areas, ensuring area furniture is clean and arranged neatly
Adhere to all safety and security procedures, ensuring the well-being of guests and colleagues
Other duties as assigned

Benefits

Free employee parking underground
Free employee meal every shift
Discounted hotel rooms
Discounts at Circ and Starbucks
401-K matching retirement plan
Paid time off
$1,000 employee referral bonus!
Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
Pet Insurance for part time and full time employees
A vibrant and inclusive work environment that values teamwork and celebrates your contributions!
A rich Quartz health insurance plan
Delta Dental insurance
Vision insurance
Company-paid basic life insurance and short term disability
Flexible Spending Account (FSA)
Additional life insurance policy