Pub Manager

Columbus Hospitality Management•Lewis Center, OH

11d•Onsite

About The Position

The Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) is searching for a Pub Manager to join our team! As a Pub Manager your primary responsibility is the operations of the Pub. This position is an active contributor to the success of the Pub, ensuring high service and product knowledge standards, with a significant focus on maintaining a hospitable mindset, while operating within the budget and maximizing profitability. Our attractive compensation package, medical, dental, vision, company paid life, 401k with match, STD/LTD, and many more supplemental plans. Other perks and benefits! Come work with us and you'll receive dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary.

Requirements

1-2 years of previous bar/beverage supervisory experience with multiple beverage outlets organization or hotel
Must have strong written and verbal communication skills
Must have strong math skills along with the ability to read, retain and train others on information from manuals and POS software
Intermediate knowledge of liquor, beer and wine products, trends, service and operation
Must have excellent customer relations skills
Willing to work evenings and weekends
Must understand proper service standards from a 4-diamond prospective

Nice To Haves

Bachelor's Degree preferred
TIPS certification preferred (will train)
Serve Safe and PIC certification preferred (will train)
Previous experience with POS (point of sale) software and Delphi preferred

Responsibilities

Manages all aspects of the food and beverage operations for our onsite Pub.
Create and maintain beer, wine and spirits menus and inventory while keeping informed of local and national trends in the beverage industry. Play an active role in creating marketing and cross-usage programs to maximize inventory and grow revenue. Put away all alcohol orders and keep storage areas organized.
Completes departmental paperwork such as F&B plan, resume summary, interdepartmental paperwork, BEO's, amenity forms, 10 day forecast, etc.
Complete and/or manage the completion of daily reports, paperwork, guest receipts and cash for and with the accounting department.
Complete weekly schedule, interview, hire, train and retain server and bartender team.
Work with the Pub team to ensure knowledgeable service, consistency and quality standards are met. Ensure proper alcohol handling and awareness by conducting monthly educational training.
Inventory, order, receive, organize, and distribute beer, wine, spirits, and non-alcoholic beverages on a weekly/monthly basis while maintaining the budgeted beverage cost.
Maintain all food and beverage equipment, china, glass, and silverware with the other Event Operations Managers to a predetermined PAR. Oversee storage, distribution and sanitation procedures including safety guidelines and OSHA requirements of said equipment.
Ensure the Pub is cleaned and organized according to the guidelines and standards set. Ensure a safe and secure environment is maintained throughout the meeting facility.
Provide daily support to Pub operations, delegating and assigning duties and responsibilities to staff members and monitoring their performance to ensure accurate and timely completion. Inspect individual's work and work areas, write and conduct performance reviews.
Interact with guests and maintain strong client relations ensuring that requests are communicated and executed successfully. Resolve guest concerns quickly, consistently, and professionally making sure all situations are promptly communicated with Assistant General Manager.
Flexible schedule based on business demands.
Act as the property MOD (Manager on Duty) along with all other property managers as needed.
Work to ensure a positive culture within the department and property.