SDC - PT Receptionist

UTAH FOOD BANKSt. George, UT
6d$20Onsite

About The Position

At Utah Food Bank, we believe that every team member has the power to create real change in the lives of those we serve. Since 1904, we’ve been committed to Fighting Hunger Statewide, and we’re inviting you to join our efforts. Our growing team works collaboratively in a mission-driven, inclusive, and supportive culture. With the addition of seven new statewide facilities, we’re ready to make an even greater impact – and we need people like you to help us achieve it. Working here isn’t just a job; it’s a purpose. From partnering with local communities to engaging with dedicated volunteers, you’ll see the results of your efforts every day. Together, we work tirelessly to achieve our mission of Fighting Hunger Statewide. If you’re ready to use your skills and passion to make a meaningful difference, let’s talk. Learn more about us at utahfoodbank.org Summary: The Part-Time Receptionist is a representative of Utah Food Bank as the first impression of the organization. Coordinates daily front lobby operations, providing excellent customer service to staff, volunteers, clients, and donors. Assists with basic data entry and other duties as assigned.

Requirements

  • Minimum 1 year of office experience or comparable education
  • Friendly helpful personality with professional demeanor
  • Ability to follow written and oral instruction
  • Ability to work independently and as part of a team
  • Ability to remain calm and focused during peak workload seasons
  • Basic knowledge of MS Office programs, including Excel skills
  • Excellent customer service and organization skills
  • Good verbal and communication skills and clear telephone voice are critical
  • Self-direction and ability to keep occupied during slow times
  • Must be comfortable sitting throughout shift
  • Excellent empathy skills for dealing with clients, donors, volunteers and the public
  • Punctuality and dependability are essential in this position

Nice To Haves

  • Bilingual language skills helpful, but not required

Responsibilities

  • Answer incoming phone calls and transfer correctly in a professional, courteous manner
  • Greet visitors, volunteers and clients in a friendly, professional, courteous manner
  • Maintain professional appearance to give good first impression of UFB
  • Maintain clean and orderly lobby area and workspace
  • Post outgoing mail
  • Provide data entry assistance for departments as assigned by Managers and Director
  • General clerical and other duties as assigned by Director
  • Maintain inventory for bean soup and coffee; maintain lobby supplies and collect for purchases from general customers
  • Process monetary donations via phone and from walk in donors
  • Assist with Raiser’s Edge data entry, as needed
  • Assist other staff members with quarterly cleaning tasks as assigned
  • Provide customer service to staff, volunteers and clients, including information on pantry locations and phone numbers to walk-in clients seeking food assistance
  • Work with Volunteer staff to prepare for, run and complete scheduled and unexpected projects and paperwork, report daily on completion of projects and complete reports as required
  • Schedule, coordinate and supervise groups, individuals and court-ordered volunteers
  • As needed, open and close building secure grounds, and turn off/set alarm
  • As needed, assist with events (Volunteer luncheon, food drives, fund raising events, etc.)
  • Other duties as assigned by Director
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