PT Office + Employee Experience Manager

Betches Media•New York, NY

45d•$30 - $35•Onsite

About The Position

We are seeking a Part-Time Office + Employee Experience Manager to lead the day-to-day office operations and facilities management of our NYC office. The ideal candidate is proactive, organized, and passionate about creating environments where people thrive. You will work in partnership with the Senior People and Culture Coordinator to bring a daily focus to facilities maintenance, hospitality, and employee experience. You will serve as the go-to resource for employees, guests, and vendors alike and bring our office culture to life. This role requires adaptability, strong communication skills, and a hospitality mindset. You will anticipate needs, solve problems before they arise, and make thoughtful decisions that enhance the daily experience for our team. This role is ideal for someone who is looking for a part-time, flexible schedule but who can be regularly present in our NYC offices 3-5 days a week.

Requirements

5+ years of experience in Office Management, Facilities, or Community roles, ideally at a high-growth company.
Ability to work onsite, in our NYC office 3-5 days per week.
Proven ability to create an outstanding employee and guest experience.
Strong communication and project management skills; able to manage multiple priorities seamlessly.
Experience in fast-paced, evolving environments; enjoys building new systems and processes. You’re scrappy, resourceful and you see challenges as opportunities.
Customer service and hospitality mindset — friendly, approachable, and solutions-oriented.
Detail-oriented with strong follow-through and focus on employee experience.
Proactive problem solver who anticipates needs and resolves issues before they escalate.
Excellent at prioritization, time management, and handling multiple work streams simultaneously.

Responsibilities

Serve as the #1 point of contact for employees’ workspace needs in NYC.
Optimize our facilities routines, day to day office maintenance and build an office playbook to facilitate repeatable processes across office maintenance, vendor and landlord management, and employee experience.
Own the reception area and ensure a seamless experience for all guests.
Lead NYC office operations, including vendors, supplies, maintenance, mail, shipping & receiving, and logistics.
Manage inventory to ensure the office is well equipped with snacks, beverages, and essential supplies.
Maintain the NYC office budget and ensure financial stewardship with strong ROI.
Build and execute in-person events and programs that drive engagement and community.
Organize and support internal and external company events, including new hire onboarding and all hands meetings.
Design office communication tools and processes to enhance clarity and engagement.
Support space and capacity planning, continually improving office layout and seating plans.
Partner with property management and vendors for services, repairs, and support.