Employee Experience & Office Manager - LOWA

Tecnica Group USA Corporation • Salt Lake, UT

3d

About The Position

Since 1923, LOWA has earned a reputation for crafting premium outdoor boots and shoes that blend outstanding quality and fit through innovative design and proprietary technology. As part of Tecnica Group North America , a family of leading outdoor brands, we are committed to a best-in-class employee experience rooted in connection, growth, passion, and purpose. Position Summary The Employee Experience & Office Manager plays a vital role in creating a workplace where employees can thrive. In the near term, this role will be instrumental in establishing and launching LOWA’s new office in Salt Lake City, ensuring an inspiring, highly functional space that reflects our brand and values. Over time, this role will evolve to focus on general office management and building employee experiences. This role will be responsible for ensuring smooth, professional, and welcoming office operations as well as supporting People & Culture programs including recruitment coordination, onboarding support, employee experience activation, and event planning. This role’s primary focus will be on Lowa US, with some responsibilities at the group level.

Requirements

• 3–5 years’ experience in office management/operations, employee experience, HR coordination, event planning, or related roles
• Strong organizational skills with ability to juggle multiple priorities in a fast-paced environment
• Enthusiastic problem solver with a proactive mindset and high attention to detail
• Exceptional interpersonal and communication skills (written and verbal)
• Comfort interacting with employees at all levels as a go-to resource and culture ambassador
• Proven project coordination experience; office build-out experience a plus but not required
• Strong tech proficiency, including Microsoft 365 and collaboration tools
• Passion for creating positive employee experiences and building community; experience with event planning a big plus
• You have a service mindset, enabling others to do their best work
• You anticipate obstacles before they are obstacles and proactively engage to find opportunistic solutions
• You have a keen attention to detail and understand why these details matter
• You love making workplaces feel lively, welcoming, and well-run
• You can work independently (but prefer to collaborate), make sound decisions, prioritize effectively, and solve problems capably.
• You are tech-savvy, have an appetite for any system solution that makes things easier
• You believe the employee experience matters, from the first interview to everyday touchpoints
• You have a strong connection to our mission of inspiring an active outdoor life

Responsibilities

• Office Operations Coordinate all operational aspects of setting up and launching the new office (setup and layout, logistics, technology coordination, vendor relationships)
• Coordinating modernization projects such as CRM implementation, Merchandising tools and GTM collateral management
• Serve as main point of contact for building management, technology requests, service providers, and maintenance
• Oversee office supplies, equipment, mail/shipping, meeting space readiness, and safety protocols
• Manage onboarding logistics related to the physical workspace (IT equipment, workspace setup, welcome materials)
• Identify continuous improvement opportunities for office functionality and employee comfort
• Maintain a professional, welcoming environment that reflects LOWA’s brand
• Employee Experience & Culture Partner with the People & Culture team to coordinate recruitment activities including postings, interviews, scheduling, candidate communications and travel, and ensuring a smooth hiring workflow
• Support new hire onboarding including orientation coordination, preparation of materials, and cultural integration touchpoints
• Plan and execute internal events such as outdoor activities, volunteer projects, celebrations, and seasonal programs
• Contribute to engagement-driving initiatives (employee recognition, wellness programming, social activities)
• Support internal communications and employee feedback processes
• Champion programs that reinforce our Guiding Principles of Connection, Growth, Passion, and Purpose
• Administration & Coordination Track and manage office budgets and purchasing for supplies, vendors, and events
• Process biweekly payroll at the group level; run associated reporting on a monthly and ad hoc basis
• Assist with travel coordination and meeting logistics
• Support People & Culture with documentation, reporting, employee records, and system updates
• Provide general administrative support across multiple teams when needed

Benefits

• A mission-driven brand in an exciting growth phase
• Opportunity to help create a new office environment from the ground up
• A collaborative, people-centric culture built on trust and connection
• Competitive compensation and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed