Employee Experience Coordinator
About The Position
The Employee Experience Coordinator will play a pivotal role in transforming the employee experience and ensuring a positive, inclusive workplace culture. A key responsibility of this position is leading and managing the Whitney’s top-tier internship program, including program design, recruitment, onboarding, and engagement initiatives that reflect the Museum’s commitment to fostering emerging talent. In addition, the Coordinator will provide support to all levels of staff by addressing policy and procedure inquiries, create operational efficiencies to meet organizational needs, and publish the monthly People Newsletter to strengthen internal communications.
Requirements
- Bachelor’s degree is required (or equivalent experience).
- A degree in Human Resources, Business Administration, Communications, or a related field is typically preferred.
- Excellent communication skills (written and orally)
- Proactive problem-solving skills
- Ability to communicate effectively with all levels of staff
- A winning mindset, unbiased thought process and can-do attitude
- Complete discretion – routinely deal with confidential matters
- Strong alignment with the Whitney’s mission and values
- Ability to pivot and work in a fast-paced environment
- Knowledge of Paypro, JazzHR, Concur, and other relevant HRIS Systems and databases preferred
- Proficient in MS Office Suite
Nice To Haves
- A degree in Human Resources, Business Administration, Communications, or a related field is typically preferred.
- Knowledge of Paypro, JazzHR, Concur, and other relevant HRIS Systems and databases preferred
Responsibilities
- Coordinating recruitment, selection, and onboarding of interns.
- Developing engagement initiatives and professional development opportunities.
- Serving as the primary point of contact for interns and resolving program-related inquiries.
- Assist with inclusion efforts by ensuring internship and engagement programs reflect the Museum’s commitment to equity and representation.
- Monitor and report on program success metrics, including intern satisfaction, conversion rates, and overall impact on talent pipeline.
- Drive operational efficiencies by streamlining HR processes and improving workflows to meet organizational needs.
- Serve as a resource for staff inquiries regarding policies, procedures, and HR-related matters, ensuring timely and accurate responses.
- Publish and manage the monthly People Newsletter to enhance internal communication and foster a sense of community.
- Collaborate with internal departments to support employee engagement initiatives and special projects aligned with the Museum’s mission.
- Maintain confidentiality in handling sensitive employee information and proprietary data.
Benefits
- Medical, Dental, Vision, 403(b) elections
- Generous Paid Time Off benefits
- Commuter benefits - parking and mass transit
- Admission to world-renowned museums across the city and nationally
- Pet insurance and discounted membership for Citibike
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
