PT Civic Commons Associate
About The Position
We offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the discovery of a good book. Now’s your chance to join the best team in Brooklyn! Civic Commons Associates are responsible for staffing the welcome desk at the Civic Commons and assisting with the needs of its visitors and program tenants. As a new public service space within the Central Library, the attendant will ensure that visitors to the Civic Commons can easily find and access services for its offices, including: the Computer Center, IDNYC, Passport Services Center, and organizations with residencies in the partner office. The attendant will assist in the setup of Civic Commons events (including tabling services and onsite workshops), ensuring that visitors have a welcoming experience. This is a part-time position. The salary for this position is $17.00 per hour for up to a 19-hour workweek.
Requirements
- H.S. diploma or equivalent required
- Excellent interpersonal, communication and customer service skills
- Attention to detail with an ability to multitask and problem solve
- Proficiency in Microsoft office and basic Internet search skills
- Adhere to dress code policy
- Light physical demands with some lifting and/or carrying of objects weighing up to a maximum of 20 lbs.
- Must be available to work nights and weekends and be willing to stand for long periods of time
Nice To Haves
- Ushering experience a plus
- Proficiency in world languages a plus
Responsibilities
- Provide directional and informational assistance in connecting visitors with Central Library locations, collections, programs and services
- Help schedule and prepare onsite tabling services and workshops
- Maintain literature and digital signage content promoting library events and services, partnering organizations, and civic initiatives
- Search BPL’s website, Intranet, events calendar and other digital assets to answer visitor questions
- Assist with queuing for the passport office, IDNYC and partner offices
- Work with Central Administration and Civic Commons tenants to solve problems and connect with other BPL staff as necessary
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
