Provides crisis intervention, brief psychotherapy, triage, resource development and disposition recommendations for behavioral health patients of the Emergency Department and Medical Center via both in person and via telehealth as indicated by site. Provides direct specialized care with patients who have been identified as needing psychological assessment or interventions beyond the scope of general patient care practice, including assessment of patients' mental status, psychosocial stressors, level of functioning, risk, support systems, strengths and needs. Provide ongoing rounding, counsels patients utilizing solution focused therapy and utilizes problem solving collaboratively with patient to stabilize condition/crisis. Uses short-term crisis intervention techniques and/or referrals to other support services to support patients and families dealing with acute emotional distress, addictions, grief, loss, disability and traumatic lifestyle changes. Develops discharge and safety plan in direct consultation with patient, family, physician and health care team. Coordinates arrangements to implement plan. Facilitates admission process to inpatient psychiatric unit (site specific). Ensure patients are pre-certified for recommended level of care. Communicates with staff and physicians of the Emergency Department, medical unit, Behavioral Health Services and/or human service agencies to obtain all relevant patient information, refers patients and consults with other staff regarding patient progress to provide optimum patient care. Participate in unit meetings, trainings related to departmental changes or enhancements and education. Adheres to relevant state and federal guidelines governing patient care and treatment of sensitive information, particularly the Illinois Developmental Disability and Mental Health Code, the Illinois Confidentiality Code, HIPPA and EMTALA. Ability to flex hours within the department and cross train to related job roles/duties to meet the needs of the department. Ensure accurate data collection for billing, the management information system, and other purposes in accord with organizational policies and procedures.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees