Crisis Specialist-1

Nationwide Children's Hospital • Columbus, OH

16d • Onsite

About The Position

Overview: Overnight shifts available at this time only: Mon-Thurs from 12:00a.m. to 9:00a.m. or Fri-Sun from 8:00p.m. to 8:00a.m. Job Description Summary: Utilizes trauma-informed care while promoting health and well-being through crisis intervention and prevention strategies under the direction and supervision of a licensed clinician. Responds to crises, documents, identifies and proactively manages patient escalation, and provides related training. Demonstrates competence in providing age-appropriate, trauma-informed care and service for pediatric patients. Job Description: Essential Functions: Engages with the interdisciplinary team in specialized patient care activities. Provides support to medical personnel and reinforces safe and preferred behavior with a therapeutic, calm approach while maintaining boundaries, setting limits, and utilizing de-escalation techniques. Effectively establishes therapeutic relationships with patients, families, and treatment teams using trauma-informed care. Initiates and leads multi-disciplinary discussions regarding behavioral interventions throughout admission. Engages in discussions related to safe discharge from the hospital with treatment teams and families. Assists with physical crisis intervention techniques and restraint techniques during crises per policy. This often includes leading and reinforcing symptom management and coping skills. Completes daily audits of electronic medical record to facilitate response readiness and ensure accurate documentation. Provides education to hospital personnel regarding trauma-informed care, de-escalation techniques, and appropriate interventions to manage diverse behavioral and medical manifestations.

Requirements

• Bachelor’s Degree in a Social Services field, required.
• Must complete and pass NCH-endorsed crisis intervention model upon hire.
• CPR certified (American Heart Association CPR for Family and Friends) course or Red Cross equivalent, or completion after hire, required.
• First Aid course completion required after hire.
• Excellent interpersonal and communication skills, with the ability to motivate and lead staff, as well as to represent the agency and collaborate with internal and external stakeholders.
• Ability to work well with minimal direction; is detail-oriented and self-motivated.
• Demonstrates ability to establish and maintain productive and collaborative multi-disciplinary relationships.
• Demonstrates skills in providing assessment and treatment to children and adolescents.
• Good written and verbal communication, interpersonal and problem-solving skills.
• Must be able to maintain a calm and professional demeanor while managing crises.

Nice To Haves

• Experience in a Mental Health setting preferred.

Responsibilities

• Engages with the interdisciplinary team in specialized patient care activities.
• Provides support to medical personnel and reinforces safe and preferred behavior with a therapeutic, calm approach while maintaining boundaries, setting limits, and utilizing de-escalation techniques.
• Effectively establishes therapeutic relationships with patients, families, and treatment teams using trauma-informed care.
• Initiates and leads multi-disciplinary discussions regarding behavioral interventions throughout admission.
• Engages in discussions related to safe discharge from the hospital with treatment teams and families.
• Assists with physical crisis intervention techniques and restraint techniques during crises per policy.
• Completes daily audits of electronic medical record to facilitate response readiness and ensure accurate documentation.
• Provides education to hospital personnel regarding trauma-informed care, de-escalation techniques, and appropriate interventions to manage diverse behavioral and medical manifestations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees