PSH Project Coordinator

The Road Home•Salt Lake City, UT

12d•$20•Onsite

About The Position

The PSH Coordinator position plays a key role in supporting the effectiveness and efficiency of the Permanent Supportive Housing (PSH) program. This position assists in driving forward strategic projects, coordinating monthly reporting, and enhancing organizational systems to ensure smooth program operations. Under the guidance of the Division Director of Supportive Housing, the Coordinator helps maintain momentum on initiatives, ensures timely and accurate data reporting, and supports the overall structure and organization of the program. This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about improving housing stability for individuals who have experienced homelessness.

Requirements

Must pass a pre-employment background check and drug screening.
Ability to work effectively in a fast-paced environment and successfully manage multiple projects and priorities.
Ability to act with a sense of urgency, anticipate needs, and plan ahead to meet deadlines.
Ability to handle sensitive information with discretion and maintain professional, positive relationships with community partners.
Maintain a positive, proactive, and helpful attitude in all interactions.
Strong interpersonal skills and ability to work with diverse populations.
Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy.
Use basic computer programs (email, spreadsheets, and more) and have basic computer skills.
Ability to accept supervision, direction, and feedback with openness.
Be reliable, dependable, and consistent in attendance.
Ability to lift and move heavy items up to 35 pounds.
Ability to sit, stand, and move for at least an hour at a time or more.
Ability to bend, squat, kneel, twist, push, and pull to perform job functions.
Ability to use stairs or steps.
Ability to safely climb stairs, ladders, and step stools.

Nice To Haves

Experience working with diverse and/or vulnerable populations is preferred.
Bachelor's degree preferred or equivalent work experience.
Minimum of 2 years of administrative experience preferred.

Responsibilities

Support the planning, execution, and tracking of PSH program initiatives and special projects.
Monitor progress on strategic goals and assist teams in meeting deadlines.
Assist with cross-departmental collaboration to ensure alignment and momentum on key initiatives.
Compile and analyze monthly program data for internal and external reporting.
Assist in prepare of summaries, and presentations for leadership and funders.
Track required reports
Develop and maintain systems for tracking tasks, timelines, and deliverables.
Assist with documentation, file management, and process improvement efforts.
Support the coordination of meetings, trainings, and stakeholder communications.
Provide administrative support to the PSH leadership team as needed.
Help coordinate calendars, meeting agendas, and follow-up tasks.
Maintain organized records of program activities, contracts, and compliance material.
Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.
Participate in emergency drills and environmental safety activities, as required.
Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for residents and staff.
Other duties as assigned.
Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.
Advance the agency’s commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging.
Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission.
Maintain healthy boundaries using trauma-informed approaches in all interactions.