PS Outpatient Svcs. Specialist

Job Summary This•Salt Lake, UT

12h

About The Position

This is a full-time position in a Pediatric General Surgery clinic. We have two locations – Primary Children’s Hospital- SLC (main campus) and Primary Children’s Hospital-Lehi. If hired, you would be required to work at both locations, with one location being the primary location. This position duties include answering phones, making clinic appointments, reviewing schedules, faxing, taking copayments and scanning medical records into the patient’s chart. There are times when you may integrate Medical Assistant skills such as taking vitals, rooming patients, entering patient information into Medical Record charts and assisting surgeons as needed with patients from time to time. Training will be provided. The Pediatric General Surgery clinic is a high pace, busy clinic that sees a variety of patients which requires attention to detail, triaging, staying calm to assist parents over the phone and in person and evaluate the urgency of the need to give exceptional patient care. The University of Utah- School of Medicine offers a competitive benefits package with excellent health care options, significant retirement contributions, a variety of retirement plans, a wellness plan, a legal plan and generous paid leave time. Current benefits information is available at www.hr.utah.edu/benefits . s Responsibilities schedules appointments, checks patients in and out, handles the work queues. Review faxes to ensure all orders are properly distributed to nurses and providers. Reviews clinics ahead of time to ensure all orders and imaging are properly scheduled prior to the patient’s visits. Coordinates referrals Will have to complete patient registration, assists patients with co-pays and account balances and reconcile daily cash reports. Attend and complete mandatory trainings including, infection control safety, according to the hospital and department policies. Report all observed patient concerns and changes in condition to a licensed staff member. This includes over the phone and in person. Assists in routine clerical functions such as filing of medical information in patient’s records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes. May perform other duties based on department assigned. May assist patient and family education by providing educational material and general health information using the Electronic Medical Record.

Requirements

One year of office experience, customer service experience, or equivalency (one year of education can be substituted for two years of related work experience).
Current, valid Utah driver’s license at time of hire may be required in some areas
This position is patient-sensitive and must fulfill all associated requirements
We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy
Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description

Responsibilities

schedules appointments
checks patients in and out
handles the work queues
Review faxes to ensure all orders are properly distributed to nurses and providers
Reviews clinics ahead of time to ensure all orders and imaging are properly scheduled prior to the patient’s visits
Coordinates referrals
Will have to complete patient registration
assists patients with co-pays and account balances and reconcile daily cash reports
Attend and complete mandatory trainings including, infection control safety, according to the hospital and department policies
Report all observed patient concerns and changes in condition to a licensed staff member. This includes over the phone and in person
Assists in routine clerical functions such as filing of medical information in patient’s records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes
May perform other duties based on department assigned
May assist patient and family education by providing educational material and general health information using the Electronic Medical Record