PRPS - LIVE Compliance Manager

eBay•Salt Lake City, UT

37d

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. eBay LIVE is a dynamic, real-time commerce platform that connects sellers, creators, brands, and buyers through interactive live content. We are looking for an experienced Senior Manager to develop, implement, and enforce prohibited, restricted, and product safety policies on eBay Live. This role ensures that live content, listings, creator activity, and seller behavior comply with platform policies while balancing business growth, creator engagement, and user experience. This is a high-impact role for a leader who can operate effectively in an ambiguous, fast-paced environment. The role will represent compliance priorities and business needs for eBay Live, partnering closely with Product, Legal, Trust, GCX, and Operations to ensure live commerce experiences meet regulatory and marketplace obligations while maintaining strong cross-functional alignment and clear stakeholder communication. The role reports into the Director, Prohibited & Restricted Items Policy. The position will be based in our Salt Lake City, Utah location. Regular domestic and occasional international business travel is required.

Requirements

7+ years of experience in intellectual property compliance, trust & safety, or platform governance
Outstanding communication skills – oral and written, including ability to deliver compelling presentations to internal and external groups
Seven or more years of experience, preferably in ecommerce, in the areas of policy, program management and/or strategy development
Familiarity with AI tools and an AI-first mindset, with a demonstrated ability to leverage technology to improve insight, execution, and decision-making.
Analytic and strategy development skills including expert Excel (pivot tables, advance functions, statistics) and PowerPoint skills; Superior skills in SQL coding and database query (e.g., SQL) and understanding of data warehouse architecture are required
Understanding of the live commerce landscape and functional understanding of the eBay marketplace
A willingness to challenge existing approaches and ability to drive positive culture changes
Practiced at solutions design with an ability to think holistically about the impact that any changes will have on both eBay’s buyers and sellers
Ability to evangelize ideas, influence key partners and collaborate effectively, with experience leading cross-functional teams
Ability to build credibility with partners
Outstanding personal initiative, a “can-do” spirit
Highest degree of personal integrity
BS/BA degree in related field required

Nice To Haves

Masters or MBA degree preferred
Degrees in business or analytics preferred
Work experience in consulting, strategy development, or analytics preferred

Responsibilities

Policy compliance Own prohibited item and product safety policy compliance strategy for eBay LIVE
Partner with operational teams to ensure timely takedowns and enforcement actions in accordance with legal and platform requirements
Develop, update, and operationalize prohibited item policies globally tailored to live commerce
Cross-Functional Collaboration Partner with global Regulatory and Legal organizations on evolving trends and issues
Work with Product and Engineering to design scalable enforcement tools and workflows
Collaborate with Trust and eBay LIVE operations teams to improve detection, response times, and accuracy
Creator and Seller Support Educate sellers about our policies to keep creators and eBay safe
Contribute to training materials, FAQs, and guidance for eBay LIVE participants
Balance enforcement with creator experience to minimize friction
Risk Management & Insights Identify emerging risks in live commerce, social selling, and influencer ecosystems
Analyze trends, metrics, and enforcement outcomes to inform strategy and improvements
Prepare reporting for leadership on risk, enforcement effectiveness, and compliance health
Clearly define and communicate business and policy requirements, including data transparency and reporting needs to support effective oversight and risk management.
Support regulatory and policy risk assessments for eBay Live by identifying gaps, assessing emerging risks, and recommending practical mitigation strategies.