Provisioning Coordinator - Remote

ExperianCosta Mesa, CA
Remote

About The Position

As a Provisioning Coordinator, you'll play a key role in setting new clients up for success by ensuring their systems, access, and data are configured accurately from day one. In this entry‑level role, you'll serve as a contact for both our teams and clients during onboarding—helping create a efficient, and positive experience every step of the way. You will work remotely and report to the Director of Unemployment Enablement.

Requirements

  • Experience with contact and data management systems
  • 1+ years of experience with state unemployment agencies
  • Understanding of Power of Attorney documents
  • Experience managing multiple tasks
  • Customer Service experience with good written and verbal communication skills

Responsibilities

  • Manage tax and reporting structures for our UCM clients
  • Manage client access and contact information, ensuring accuracy and security
  • Be a primary coordination point between clients and our teams to support seamless onboarding
  • Monitor requests, troubleshoot setup issues, and make sure tasks are completed correctly and on time
  • Maintain clear documentation and communicate status updates to partners

Benefits

  • 15 days of vacation accrual annually, five sick days, two volunteer days.
  • Group health insurance, dental and vision insurance, Employee Assistance Program,
  • Wellness plans, online discounts, employee discounts, pet insurance and more
  • Employee stock purchase program and 401K matching and immediate vesting.
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