Provider Marketing, Lifecycle Associate

Grow Therapy

2h•$67,000 - $90,000•Hybrid

About The Position

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. We’re seeking a Provider Marketing, Lifecycle Associate to craft and deliver exceptional communications that keep our provider network informed, engaged, and supported throughout their journey with Grow. You’ll manage cross-functional communications, ensure brand consistency, and maintain a smooth flow of information that strengthens provider satisfaction and retention. This role blends marketing, content, and operations. You’ll work with Marketing, Recruitment, Community, and Success teams to execute communications that build trust, drive engagement, and reinforce our brand mission.

Requirements

You have 3+ years of experience in lifecycle marketing, communications, and/or marketing operations (healthcare or SaaS a plus).
You are proficient with HubSpot and email marketing suites (highly preferred).
You are an exceptional writer with strong editing and QA skills with a focus on clarity and brand voice.
You have strong project management and organizational skills.
You are an analytical thinker comfortable interpreting engagement metrics and feedback.

Nice To Haves

You have experience creating visuals or templates in Canva, Figma, or similar tools.

Responsibilities

Write, edit, and test provider-facing communications for clarity, tone, and compliance.
Enable and deploy email communications and initiatives to providers for cross-functional teams, including Credentialing, Payor Partnerships, and Clinical.
Develop and manage a company-wide communications calendar to coordinate messaging and timing.
Identify and implement nurture opportunities that strengthen provider relationships and brand sentiment.
Support CRM (HubSpot) operations to enable lifecycle and retention initiatives.
Collaborate with Community and Success teams to improve provider experience through timely, thoughtful messaging.
Maintain feedback loops with internal stakeholders to refine communication effectiveness.
Track engagement metrics and provide insights for continuous improvement.
Regularly A/B test communications across the lifecycle to gain insights and refine our communications.
QA all cross-functional provider emails to ensure accuracy, consistency, and brand alignment.
Continuously iterate and optimize our comms across provider touchpoints to nurture our audience with relevant and resonant content.

Benefits

Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends to put towards personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

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