Provider Engagement Specialist (Contractor), Tennessee

Clover Health

2d

About The Position

The Provider Engagement Specialist is a field-based, contracted role responsible for building relationships with Primary Care Physician (PCP) offices and securing in-person breakfast or lunch meetings for leadership-level presentations. The role requires proactive outreach through phone calls and in-person visits to PCP offices, engaging physicians, practice administrators, and office staff.

The Provider Engagement Specialist will conduct outreach and field engagement activities to secure in-person breakfast or lunch meetings with PCPs and practice leadership in support of value-based care initiatives. Work will include phone-based outreach, in-person office visits, and coordination of confirmed meetings.

Requirements

• High school diploma required; some college coursework preferred.
• 1–3 years of experience in in-person sales, field marketing, or customer engagement.
• Strong interpersonal, communication, and organizational skills.
• Ability to work independently and manage a defined territory.
• Reliable transportation and willingness to travel statewide.
• Professional appearance and demeanor appropriate for healthcare environments.
• Comply with all applicable HIPAA privacy, security, and confidentiality requirements.
• Not access, use, disclose, or retain PHI except as minimally necessary to perform contracted services.
• Safeguard any PHI encountered from unauthorized access or disclosure.
• Immediately report any suspected or actual breach of PHI to the organization.
• Complete any required compliance or privacy training as requested.
• Return or destroy any confidential or sensitive information upon termination of the engagement.

Nice To Haves

• Experience engaging healthcare providers or medical practices.
• Familiarity with value-based care, population health, or primary care settings.
• Experience scheduling executive or leadership-level meetings.

Responsibilities

• Conduct outbound phone calls to PCP offices to introduce the organization and request meetings.
• Perform in-person visits to PCP offices to engage office staff, practice managers, and providers.
• Schedule and confirm breakfast or lunch meetings for leadership presentations focused on value-based care programs.
• Build rapport and maintain professional relationships with physicians, practice administrators, and office staff.
• Coordinate meeting logistics including time, location, and attendees.
• Accurately track outreach activity, meetings scheduled, and outcomes using provided tools.
• Represent the organization in a professional, compliant manner within healthcare settings.
• Submit summary reports detailing activities and outcomes in agreed upon format.
• Submit summary reports detailing activities and outcomes in agreed upon format by Friday at 6:00 p.m.
• Join scheduled check-ins to align on outreach priorities. 2 weekly strategy calls (Monday morning & Friday afternoon)
• Weekly in-person visits (Goal: 12 - 15 per week)
• Successful scheduled meetings (Goal: 5 - 7 per week)
• Timely submission of mileage and expense reimbursement requisitions (prefer weekly submission)

Benefits

• Base Payment: $1,500 per week, paid in accordance with the CPH pay schedule.
• $750 per successfully scheduled and completed meeting. “Successful” is defined as a confirmed breakfast or lunch meeting attended by at least one PCP or practice administrator and CPH organizational leadership.
• When support is requested, $250 per occurrence for facilitating the completion of required practice documentation (e.g., Terms of Service and/or User Census).
• Mileage Reimbursement: Standard federal mileage rate for approved business travel.
• Expense Reimbursement: Reimbursement for reasonable, pre-approved marketing or engagement incentive items, with receipts required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees