Protective Services Worker - Family and Children's Services (FCS) – Human Services Agency (2940) (EXEMPT)

City and County of San Francisco•San Francisco, CA

11d

About The Position

Under general supervision, Protective Service Workers perform professional investigation, case management, and casework services at the Family & Children’s Services program. This includes activities related to: engagement of children, youth and families; assessment of safety and risk; case planning and service delivery; and transitioning children and families to appropriate permanent and stable living situations.

Requirements

Education a. Possession of a Master’s Degree in Social Work from a school accredited by the Council on Social Work education (CSWE); OR b. Possession of a Master’s Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master’s Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum); AND Experience a. Satisfactory completion of two semesters of graduate field placement, which involved the provision of direct services to families or children in one of the following or closely related areas: child welfare, family counseling, juvenile probation, pediatric social work, adolescent alcohol and drug counseling or school social work; OR b. Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described; AND License Possession of a valid California class C driver’s license and clear Motor Vehicle Record (MVR).

Responsibilities

Partnering with families, communities, and service providers to build a supportive team that addresses the safety, health, and well-being needs of the child, youth, and family.
Exploring safety, well-being, family relationships and natural supports through interviewing, field visits, and gathering collateral information in a timely manner.
Conducting comprehensive assessments of safety, risk and protective capacity utilizing designated assessment tools and taking appropriate steps to ensure child safety, including promoting family strengths, mitigating safety threats, and/or removal of children from the home.
Maintaining case information on applicable computerized case management system(s).
Collaborating with families and stakeholders to develop behavioral case plans based on the assessment that addresses the family's needs and complies with relevant laws, rules and regulations.
Helping connect families to a broad array of services and supports and empowers them to utilize strengths to implement the provisions of a case plan.
Counseling and educating youth, families, care providers, and community partners on the Child Welfare process, legal requirements, and departmental policies and procedures by communicating verbally and in writing to provide necessary and appropriate information to families.
Building community partnerships through relationship building and educating community organizations about Family and Children’s Services.
Staying abreast of latest policies, initiatives, and best practices by attending trainings, reading literature reviews, accessing various online child welfare resources, and participating in work groups and site teams to contribute to the development of policies.
Ensuring all assigned cases meet compliance standards and scheduling work accordingly.
Testifying in Court and adhering to Court protocol in compliance with legal requirements.
Ensuring the well-being of children placed in homes by identifying homes to meet children’s needs and closely monitoring their placement and helping out of home care providers to ensure children attend mandatory parental visits and medical and dental appointments to comply with mandatory County and State procedures, rules, and regulations.
Preparing written correspondence, electronic records, and court reports by maintaining well documented records in a clear and timely manner according to Agency procedures.