Elder Protective Services Worker

Minuteman Senior Services • Burlington, MA

4d • $29 - $32

About The Position

The Elder Protective Services Worker is responsible for assessing and evaluating allegations of elder abuse or neglect. Elder abuse and neglect can take many forms including self-neglect, caretaker neglect, physical abuse, emotional abuse, financial exploitation and sexual abuse. The Elder Protective Services Worker will investigate Protective Services reports by conducting home visits in the community and other settings such as hospitals, nursing homes, assisted livings. They will assess a consumers risk level, provide crisis intervention, service planning and other responsibilities necessary to prevent, eliminate, mitigate or remedy the effects of elder abuse and neglect. They will work directly with at-risk consumers, professionals, and families. They will assess at-risk consumers ability to appreciate, understand and assume risks. They will connect the at-risk consumers with any and all available resources, including, but not limited to, state home care services, substance abuse, scams, etc. Designed to provide short-term crisis intervention, the Elder Protective Services worker supports the most vulnerable at-risk consumers. They need to be flexible and possess strong time management skills to adapt to the ever-changing demands of the day. They need to demonstrate the ability to independently manage tasks, show initiative, and meet deadlines.

Requirements

• Either a Bachelor’s Degree (required) in Human Services or Criminal Justice, or related field, and 2 years’ crisis intervention, risk reduction, domestic violence, or witness advocate experience.
• OR A Master’s Degree in Human Services or Criminal Justice, or related field, and 1 year of crisis intervention experience.
• Knowledge of the dynamics of abuse.
• The candidate must have the ability to respond to emergencies promptly in (include catchment areas)

Nice To Haves

• Experience working in an Aging Services agency is helpful.
• Experience with elders and/or investigations
• Experience working in victim/witness advocacy, substance abuse, child protective services, District Attorney's office, domestic violence shelter, abuse investigation, group home or other related position preferred.
• Experience in working with isolated, frail elders is helpful.
• Knowledge of and sensitivity to issues related to the aging process.
• Knowledge of public benefits resources and community resources.

Responsibilities

• Receive and investigate allegations of abuse, neglect, financial exploitation, and self-neglect of an older adult (60+) in a timely manner as defined under the regulations governing the protective services program.
• Provide case work services to protective service consumer population, by responding to crisis situations with field visits to assess an older adults physical, social, emotional and environmental status
• Conduct written assessments of risk, decisional ability and functional abilities. While also providing short-term case management and making referrals to alleviate substantiated allegations.
• Work closely with community agencies and organizations including first responders, community safety personnel and medical professionals to identify needs, locate resources, and set up service network to meet needs.
• Develop and maintain ongoing service plans to assist in the resolution of the Protective Services casework.
• Maintain case records; collect information for program monitoring and evaluation.
• Assume 24-hours on-call responsibility as determined by Protective Services Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level