Protective Security Officer - Intermediate Level

USAA • Tampa, FL

6d • Onsite

About The Position

As a dedicated Protective Security Officer II, you will provide armed response to emergency incidents involving workplace violence, active shooters, duress situations, medical emergencies, access control violations, and other safety and security situations in protection of the workforce. Works on a team of 19 protective security officers on teams of 2 – 6 and will learn to use 5 different types of security technology. Leads the actions of team members by enforcing established procedures under minimal supervision. Performs complex duties and resolves operational problems in accordance with standard operating procedures. Provides coaching for team members and supports Security Management with overall team performance. We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position can be based in one of the following location: Tampa, FL. Relocation assistance is not available for this position.

Requirements

• High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma.
• 1 or more years of physical security, law enforcement, or military combat arms experience.
• Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint.
• Must possess valid state driver's license.
• Job Offer contingent on passing the MMPI evaluation.
• Initial and continued employment conditional upon passing USAA’s Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months.

Nice To Haves

• Ability to work 8- or 10-hour shifts: nights, weekends and holidays. Occasional overtime may be required.
• Experience responding to emergency incidents.
• Ability to respond rapidly and efficiently during emergency situations.
• Prior experience using security related systems. Report management system, two-way radios, visitor management systems.
• Demonstrated firearm proficiency with a handgun.
• Possess current Private Protective Services Armed Guard Licenses.

Responsibilities

• Understands and applies policies and procedures displaying basic knowledge on operational matters.
• Responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management.
• Participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations.
• Monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports.
• Controls access for employees and visitors, creates and issues credentials, and responds to policy violations.
• Performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus.
• Enforces parking and traffic controls and composes incident reports.
• Completes duty assignments and on-the-job duty position training.
• Conducts post-related activities during special events and supports executive protection or law enforcement during incident response.
• Documents shift activities, and ensures detailed information is passed on to team members.
• Attends and completes all training sessions and responds to feedback from security management and the training team.
• Completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing.
• Maintains current first aid training.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees