Proposal Consultant I-II

MedImpact•San Diego, CA

2d•Onsite

About The Position

MedImpact Healthcare Systems, Inc. is seeking innovative professionals to join their team, focusing on delivering leading-edge pharmaceutical and technology-related solutions to improve healthcare value. The company aims to optimize satisfaction, service, cost, and quality in the healthcare industry as a premier Pharmacy Benefits Management solution. The Proposal Consultant I is responsible for developing, writing, and editing proposal responses of minimal to moderate complexity, primarily for the self-insured line of business. This role supports both potential and existing clients throughout the procurement lifecycle, from RFP release to business award. The Proposal Consultant II handles proposal responses of moderate to advanced complexity, which may include self-insured, government, and managed care lines of business, also supporting clients through the entire procurement lifecycle.

Requirements

BS/BA and 3+ years’ experience or equivalent combination of education and experience (for Proposal Consultant I)
BS/BA and 5+ years’ experience or equivalent combination of education and experience, and 2 years of SME in respective areas (for Proposal Consultant II)
Proficiency in MS Office suite (SharePoint, Word, Excel, Outlook)
Outstanding writing, editing, and communication skills
Ability to handle multiple deadlines and work well under pressure
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's
Ability to perform these operations using units of American money and weight measurement, volume, and distance
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Demonstrate Composure competency
Demonstrate Decision Quality competency
Demonstrate Organizational Agility competency
Demonstrate Problem Solving competency
Demonstrate Customer Focus competency
Demonstrate Drive for Results competency
Demonstrate Peer Relations competency
Demonstrate Time Management competency
Demonstrate Dealing with Ambiguity competency
Demonstrate Learning on the Fly competency
Demonstrate Political Savvy competency
Excellent customer service skills and interpersonal communication skills (listening/verbal/written)
Ability to manage difficult or emotional client situations
Ability to respond promptly to client needs
Ability to solicit client feedback to improve service
Ability to respond to requests for service and assistance from clients
Ability to meet commitments to clients

Responsibilities

Analyze each RFP and RFI assigned
Complete each RFP and RFI assigned
Review and interpret key proposal requirements and identify issues or concerns that need resolution prior to submission of response
Manage internal communication related to each project (e.g., host proposal kick-off call, maintain files on SharePoint, clear communication with internal stakeholders, etc.)
Utilize proposal database and proposal department processes to respond to RFPs and RFIs
Conduct limited SME outreach based on the complexity of work, with instances requiring SME outreach and engagement for appropriate responses
Work with proposal management to implement edits and ensure responses are accurate, aligned with appropriate color team reviews and timelines
Interface and coordinate with underwriting to support completion of MedImpact pricing within the proposal files and RFP questions
Develop proposal attachments, such as forms, report packages, flowcharts, implementation schedules, and sample communication materials, as required
Proofread and perform quality assurance checks on all documents to ensure that proposals are properly completed, packaged, and submitted in a timely and in accordance with all stated proposal requirements
Complete multiple, similar projects with competing deadlines simultaneously, adhering to internal and external deadlines for each project
Complete RFPs in Excel, Word, or via third party proposal software, as directed by each individual procurement
Provide proposal management and information support to MedImpact's clients and business partners in response to client support tasks, if necessary
When required, work with production coordinator to produce printed materials and electronic media
Confirm that all production materials meet specifications outlined in RFP
Review shipping labels and package deliverables for shipping according to instructions in RFP
Provide new or modified responses to database team as they are developed and approved to maintain RFP answer library
Upon award of business, complete internal processes and communications to support contract preparation
Assists other department staff as required based on business needs
Maintain accurate proposal information, and communicate with some analytics teams, in CRM
Complete multiple, complex projects (e.g.: state employers, large health systems, managed care organizations, etc.)
Adhere to effective and efficient proposal processes, including logging/tracking response inputs, communicating with team members [internal and external], and drafting/editing text
Leverage proposal and PBM knowledge to provide thoughtful insight into process improvement, technology use enhancements, etc.
Assist in training new staff, as needed
Provide functional training to new employees and assist in professional development for existing employees