Property Transition Coordinator

OneWall Communities LLC • Stamford, CT

52d • $45,000 - $55,000

About The Position

We are seeking an experienced Onboarding/Offboarding Specialist to own and manage the end-to-end process of transitioning properties into and out of OneWall Communities' management platform. This critical role serves as the primary orchestrator of complex, multi-stakeholder transitions, ensuring seamless integration of new properties into our RealPage-based operations while maintaining business continuity and operational excellence.

Requirements

• Minimum 2 years multifamily property management experience with direct property transitions/system implementations
• Proficiency in RealPage or comparable systems (Yardi, Entrata, AppFolio)
• Proficiency in project management tools such as Asana, Monday.com [//Monday.com], Basecamp, etc.
• Experience with data migration, validation, and quality assurance
• Hands-on experience managing complex multi-phase projects with competing priorities
• Strong understanding of property operations: leasing, marketing, maintenance, resident services, and compliance
• Expert skills in Microsoft Excel (data manipulation, validation, analysis)
• Working knowledge of accounts receivable processes and financial reporting
• Familiarity with payment processing systems and resident tech platforms
• Credential for Accredited Manager (CAM) from NAAEI
• Exceptional project management, organizational, and communication skills
• Collaborative leader with customer service mindset
• Ability to travel
• Valid driver’s license and reliable transport
• Ability to pass background check and meet insurance requirements
• Flexibility for evening/weekend work during transitions

Nice To Haves

• Certified Apartment Portfolio Supervisor (CAPS), CPM (IREM), ARM (IREM), or CALP (NAAEI) certification
• Previous experience in centralized property management operations
• Business analysis/process improvement training
• Experience in project management

Responsibilities

• Coordinate the complete property onboarding lifecycle from contract execution through 90-day stabilization
• Develop and execute detailed transition project plans with clear milestones and deliverables
• Coordinate pre-contract discovery, data collection, and documentation
• Lead onboarding kick-off meetings and establish RACI matrices
• Manage offboarding processes and transfer knowledge to incoming teams
• Drive RealPage property setup including configuration and data import
• Validate data integrity and accuracy (>98% lease data accuracy)
• Configure and test payment gateways, resident portals, and maintenance modules
• Develop and deliver RealPage training programs for teams
• Serve as primary contact for owners, residents, and internal/external stakeholders
• Collaborate on accounts receivable migration and month-close procedures
• Track and report on KPIs including timeline adherence, data accuracy, and satisfaction
• Conduct 30/60/90-day transition reviews and refine procedures

Benefits

• medical, dental, vision insurance (eligible 1st of the month after hire)
• flexible spending accounts
• 401(k) with investment choices
• paid time off including vacation, sick and personal days
• paid holidays (including Juneteenth and your birthday)
• 12 weeks paid parental leave
• EAP
• life and AD&D insurance
• short- and long-term disability
• commuter benefits
• employee discounts
• professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees