Property Specialist (Boutique Residential Community Portfolio)
About The Position
Atrium has experienced tremendous growth and we are seeking an exceptional Property Specialist to manage a growing portfolio of single-family and boutique housing properties. The Property Specialist reports directly to the Portfolio Specialist, and will have a strong focus on building and maintaining relationships with residents, owners and vendors, and working with our Business Development team in developing strategies to expand our client base. This position will be based out of our Gainesville Office at 1220 NW 12th St. Local travel throughout Alachua and Marion counties for inspections and other job responsibilities is required. Travel to Atrium's Corporate HQ in Orlando for training will be discussed during the interview process.
Requirements
- Minimum 3 - 5 years of experience in a management or leadership role (Property Manager, Assistant Property Manager, or Leasing experience preferred)
- Reliable transportation and valid Florida Driver License
Nice To Haves
- Experience: An understanding of property operations with emphasis on lease terms to support contract enforcement, including collections. The proven ability to provide excellent customer service resulting in resident retention.
- Soft Skills: Highly organized with excellent time management skills. Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
- Tech Skills: Computer savvy (Office/Google Workspace). Familiarity with Appfolio, Property Meld or similar property management systems is a plus!
- Mindset: Self-disciplined, positive, energetic and resourceful, hands-on, adaptable, and dependable. Team oriented but able to work independently.
- Bi-lingual (Spanish-speaking) candidates are highly encouraged to apply!
Responsibilities
- Support and participate in fulfilling customer service and leasing standards
- Maintain accurate resident and property records
- Review resident service requests, set up work orders, and follow-up with residents or builders and warranty company until work is complete
- Responds to resident requests promptly and courteously and provides solutions to resolve resident issues
- Assists in preparing all paperwork specific to new and renewal lease agreements
- Determines lease renewal rates and assist in delivery of renewal letters to secure renewals
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
- Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community
- Collects, posts, and deposits rents/security deposits and other portfolio income on a daily basis
- Leads the maintenance and management of budgeted occupancy, collections, and expenses
- Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects
- Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment
- Comprehends legal documents and able to carry out related rent collections and lease management.
- Completes financial records, budgets, and other fiscal reporting.
Benefits
- Health, Dental and Vision Insurance
- PTO and Paid Holidays
- Parental Leave
- Life Insurance and Short-Term Disability Provided
- 401K with company match
- FSA and DSA
- Flexible Schedule
- Fun company and community events throughout the year!
- Competitive Bonus & Commission Structure
- Strong mentorship and a career path for internal growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
