Property Manager, Multi-Family – Chevybrook Estates & Maple Park

CHN Housing Partners•Cleveland, OH

16d•$55,000

About The Position

CHN HOUSING PARTNERS Property Manager, Multi-Family – Chevybrook Estates & Maple Park We are a growing non-profit organization based in Cleveland, Ohio that offers its employees a comprehensive benefits package, opportunities to grow within the organization, and the ability to improve the communities we serve. CHN Housing Partners: CHN is a highly seasoned, nonprofit affordable housing developer, housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low-income people and under-served communities. Through our partnerships we have developed over 7,000 affordable homes, and each year serve over 60,000 families through a wide array of housing services. We work in Ohio and neighboring states, including Michigan, to preserve and expand affordable housing, and build equitable communities. By investing in affordable housing, we are investing in families, communities, and the economy. We are investing in the power of the permanent address. Please click here to learn more about our Core Values and how they drive our mission and define who we are. Learn More about CHN Housing Partners’ Benefits by clicking here! CHN offers HSA and PPO Medical Plans (including dental and vision options), Vacation, Personal and Sick Leave; Paid Maternity/Paternity/Adoption Leave; Paid Company Holidays; Life Insurance; 401K Plan, Tuition Reimbursement, and more. Position Summary: The rate of pay for this position is $55,000 per year, commensurate with experience ($26.44 hourly; FLSA Non-Exempt). Essential Duties and Responsibilities: This position is responsible for the management of identified housing unit(s). This position is also responsible for interpreting and implementing management procedures developed in accordance with policies and regulations of CHN Housing Partners (CHN). The Property Manager works closely with residents.

Requirements

High school diploma or GED
3-5 years of experience in the related area as an individual contributor
Excellent customer service orientation & interpersonal skills
Knowledge of procedures and policies of residential property management
Knowledge landlord tenant law, fair housing regulations and bookkeeping procedures.
Ability to plan, assign, review and coordinate work and programs independently
Excellent verbal and written communication skills
General knowledge of maintenance problems.
Good computer skills including working knowledge of MS Office
Ability to conduct tax credit and HUD file compliance reviews and physical inspections of properties, including walking up and down stairs
Thorough knowledge of functional area and department processes
Customer service and interpersonal skills
Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed
Organization and the ability to multitask efficiently
Problem-solving to find effective solutions for a variety of potential issues
Knowledge of rental contracts and property and anti-discrimination laws
Must have valid Driver’s License, current auto insurance, and reliable personal vehicle.

Nice To Haves

Bachelor’s degree
Tax credit certification within 12 months of start date

Responsibilities

Manage the daily operations of one or more residential properties or communities
Walk the property daily to ensure property and building security and safety of all systems
Oversee sales/leasing, tenant relations, maintenance, and other support activities
Manage property budgets, collections and/or property improvement initiatives
Work with the resident service team to coordinate activities and services for residents
Complete monthly vacancy reports, delinquency reports, and other reports as needed per supervisor.
Maintain a daily presence at the site assigned
Complete monthly, quarterly, semiannual, and annual inspections
Complete OHFA, HUD and Fair Housing training yearly
Ensure compliance with HUD, OHFA and all housing programs through regular file audits, property inspections and timely reporting.
Ensure the building is ready for all MOR, REAC and OHFA and city inspections
Reviews the property’s rent roll to ensure that the property security deposits, rents, move in dates, etc. are accurate monthly.
Complete all recertifications in accordance to CHN OHFA and HUD guidelines
Enforce the tenant lease and follow-through on all eviction cases
Post monthly rental payments and subsidy requests in Yardi
Post 3 day-10 day-14 day and 30-day notices
Follow up/return all inquiries from all applicants and handle residents’ concerns, disputes, etc.
Process rental applications, develop & ensure waiting list is maintained and release vacant units timely in accordance to CHN leasing policies
Maintain a good key control system
Oversee COS/custodial/maintenance staff and work with outside vendors
Ensure ongoing HUD & OHFA Compliance is maintained
Other duties as assigned