Property Manager I-Westminster Square

National Church Residences•San Antonio, TX

10d

About The Position

Westminster Square, located in San Antonio, Texas is an affordable senior apartment community supported by a strong, mission-driven property management team. National Church Residences is the nation’s largest provider of affordable senior housing and services. We are seeking a Property Manager I who will share our vision to advance better living and care for seniors!

Requirements

High school diploma or equivalent required.
1–2 years of property management experience, preferably in affordable/HUD housing.
Experience supervising employees preferred.
Must have affordable housing experience.
Strong communication, interpersonal, and organizational skills.
Ability to manage multiple priorities and lead a diverse team.
Strong working knowledge of Microsoft Office and ability to quickly learn new software.
High emotional intelligence (EQ) and strong motivational leadership skills.
Ability to read, write, speak, and understand English.
25–50% travel; valid driver’s license and proof of insurance required.
Must adhere to National Church Residences policies, Code of Conduct, Fair Housing laws, and regulatory requirements.
Ability to work independently with occasional supervision.
Standing (Frequent), Walking (Frequent), Sitting (Sometimes) Stooping (Sometimes), Driving (Sometimes) Lifting: 10–25 lbs (Sometimes), 26–50 lbs (Sometimes)
Exposure to noise, odors, illness, infection, and occasional physical contact with disruptive residents.

Nice To Haves

Industry designations such as COS, TCS, ARM, SCHM preferred.
Completion of NCRU courses required.

Responsibilities

Provide daily oversight and leadership at assigned properties, ensuring smooth operations.
Supervise site staff, including Maintenance Technicians, Service Coordinators, Housekeepers, and others (2+ FTEs).
Make personnel decisions including hiring, performance management, and termination when needed.
Foster staff engagement, team development, satisfaction, accountability, and communication.
Manage all financial operations including budget preparation, variance control, and financial reporting.
Prepare and submit weekly, monthly, and quarterly financial reports.
Maintain operations within budget and ensure sound fiscal performance of each community.
Ensure compliance with all HUD, LIHTC, state, federal, and landlord/tenant regulations.
Lead efforts to achieve successful MOR and REAC inspection results.
Oversee waiting list management, tenant file compliance, and Fair Housing standards.
Oversee the operations and requirements of HUD, COMBO, LIHTC, RAD, and Housing Choice programs.
Prepare capital improvement budgets, rental assistance contract schedules, amendments, and extensions.
Collaborate with HUD, state agencies, and owners to ensure program compliance and approval processes.
Implement and monitor resident retention initiatives.
Ensure lease agreements, occupancy standards, and house rules are communicated and enforced.
Maintain strong relationships with residents and families and promptly report complaints, concerns, or allegations.
Lead marketing and leasing strategies to meet or exceed occupancy goals.
Oversee Yardi data accuracy and staff training for compliance and reporting.
Support vendor relationships and oversee maintenance operations to uphold property standards.
Address major maintenance concerns promptly and maintain service quality for all contracted work.