Property Management Intern

BXP, Inc. • Waltham, MA

4h • Onsite

About The Position

This position's primary purpose is to assist in property management activities for assets within the Boston Region portfolio. Key responsibilities include developing familiarity with BXP’s Boston region assets, providing backup coverage in various property management offices, and assisting with tenant events, visitor check-in, and special events tracking logs. The intern will also expand client dossiers by researching office clients’ businesses and identifying opportunities for promotion within the BXP client network. A significant part of the role involves researching parking valet applications to enhance operations and customer experience, culminating in a recommendation to the BXP parking management team. The intern is expected to create, develop, and implement a curb appeal program, which includes touring properties, identifying common areas for review, developing a scorecard for team performance, managing the evaluation process during property tours, identifying areas for improvement, discussing assessments with the team, and distributing a best practice plan. Additionally, the role involves conducting site inspections, creating work orders for corrective measures, and supporting the Property Management Department on special projects. Other duties may be assigned as needed.

Requirements

• Currently enrolled in a BA/BS degree program required.
• Ability to confidently interact with co-workers, contractors, tenants or vendors in an articulate, courteous and business-like manner at all times.
• Ability to work under pressure.
• Ability to work independently, as well as part of a team.
• Effective problem-solving skills.
• Strong written and oral communication skills.
• Strong organization and multi-task management skills.

Nice To Haves

• Completion of college education through junior year preferred.
• One year of prior summer work experience preferred.
• Basic computer skills, knowledge of Microsoft office preferred.
• Valid driver’s license preferred.

Responsibilities

• Develop familiarity with BXP’s Boston region assets.
• Provide backup coverage within the various property management offices as needed.
• Assist with tenant events, visitor check-in, and special events tracking logs.
• Expand client dossier by researching our office clients’ businesses and their clients; identify opportunities to promote within the BXP client network.
• Research parking valet applications to enhance our valet operations and customer experience; present a recommendation to BXP parking management team.
• Create, develop and implement a curb appeal program to include the following: Tour Urban Edge properties and identify common areas to be reviewed and assessed.
• Develop a score card to evaluate each team’s performance in managing the client experience.
• Set up and attend property tours with the team; mange the score card and evaluation process.
• Identify areas of improvement; discuss overall curb appeal assessment with team.
• Develop and distribute a best practice plan to share with the teams.
• Conduct site inspections, create work orders regarding corrective measures.
• Support the Property Management Department on special projects.
• Perform other duties as assigned.

Benefits

• competitive total rewards package including base salary and annual discretionary bonus
• medical and dental coverage
• retirement savings plan with competitive company match
• backup childcare
• educational assistance
• employee support programs
• generous commuter transit subsidy

What This Job Offers

• Career Level: Intern
• Number of Employees: 1,001-5,000 employees