Property Claims Specialist

Coterie

14d•$75,000 - $100,000•Remote

About The Position

Coterie is evolving its claims experience, and we need a Property Claims Specialist (100% Remote). You’ll be working closely with our Property Claims Manager and others both internal and external stakeholders to development and build a world class claims organization. If you are a go-getter who has passion for commercial property and claims and want to change the insurance industry, we want to talk to you!

Requirements

Ability to work regular work the core hours of Monday-Friday 8:00am-5:00pm in your time zone. Additional off hours may be needed pending business needs.
5+ years of work experience at an insurance company and/or insurance claims loss adjustment service provider resolving property and casualty claims.
Considerable working knowledge of insurance industry and insurance claims operations particularly around commercial property and casualty claims, policy construction, ISO Commercial BOP forms.
Proper adjuster licensing in all applicable states.
Legal concepts and processes knowledge base
Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
Strong time management and organizational skills
Ability to take part in active strategic discussions
Excellent collaboration skills, self-motivated and willing to take initiative
Able to understand and synthesize day to day work within the team into trends, themes, successes and opportunities over periods of time
Strong negotiation and persuasion abilities
Exceptional interpersonal and client service skills
Detail oriented and superior organizational skills
Team player with the ability to collaborate with others
Ability to work independently, with support, in a fast-paced, evolving environment
Hands-on experience and strong aptitude with Microsoft Office

Nice To Haves

College degree (preferred)
Previous experience supporting a business through explosive growth
Quality Assurance (QA), Continuous Process Improvement (CPI), User Experience (UX/UI), Design Thinking, Lean, Agile, Project Management (PM), and/or Product Owner (PO) experience
AIC and PTC designations a plus

Responsibilities

Develop and implement strategy to drive resolution of Commercial Property claims of moderate to higher levels of severity and complexity, but may be required to handle volume
Coordinate and collaborate with cross-functional Coterie team members on process, product, project, insurance, and other global enterprise initiatives
Investigate claim and review the insureds' materials, documents, reports etc.
Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel's opinion letters and analysis
Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
Analyze coverage and damages for purposes of estimating, assessing and recommending reserves
Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management
Negotiate resolution of claims
Analyze, and direct initial risk transfer, subrogation action, additional insured issues, and contractual indemnity issues, to ensure equitable contribution across all claim stakeholders
Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves

Benefits

100% remote
Health insurance through Aetna (we pay 100% of premiums)
Dental and vision insurance through Guardian (we pay 100% of premiums)
Basic life insurance (we pay 100% of premiums)
Access to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans)
401K plan (up 4% match with immediate vest). Must be 21 years of age or older to participate
Flexible PTO policy offering up to 3 weeks of time off to support onboarding and integration during the first twelve months of employment. After the first year of employment and effective as of the anniversary date, eligibility transitions to up to 4 to 5 weeks of time off annually to recharge and sustain long-term success.
12 company-paid holidays each year
Continuing education annual stipend
Annual salary estimated between 75,000-100,000 based on national data. Candidates who meet all the minimum requirements and possess additional relevant experience, as outlined in the job description, may be considered for a salary above the midpoint of the above range. Salary is based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; degrees or certifications, etc.