Property and Program Manager

JLLLos Angeles, CA
61dRemote

About The Position

We're seeking an experienced Property Management professional to support our Global Property Asset Management Director in delivering exceptional service to a leading technology client. You'll drive operational excellence across multiple markets while helping integrate our property management teams to ensure seamless service delivery.

Requirements

  • Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
  • 7-10 years of commercial property management experience
  • Proven experience managing multi-market or portfolio-level operations
  • Proficiency with property management software (Yardi, MRI, or similar)
  • Advanced Excel skills (pivot tables, financial modeling, data analysis)
  • Strong PowerPoint presentation abilities
  • Experience with financial analysis and reporting tools
  • Familiarity with building operating systems and maintenance management platforms
  • Strong leadership presence with ability to influence across teams
  • Excellent project management and organizational skills
  • Ability to manage multiple priorities and tight deadlines
  • Comprehensive knowledge of property management operations (leasing, maintenance, financial management)
  • Understanding of commercial real estate markets and industry trends
  • Knowledge of building systems, capital planning, and vendor management
  • Exceptional written and verbal communication skills
  • Strong presentation and facilitation abilities
  • Proven relationship management skills with internal and external stakeholders
  • Ability to translate complex operational data into actionable insights

Nice To Haves

  • Experience with large corporate clients or technology companies (preferred)
  • Certified Property Manager (CPM)
  • Real Property Administrator (RPA)

Responsibilities

  • Implement property management best practices, policies, and procedures across all client markets
  • Develop and execute strategic initiatives to enhance operational efficiency and client satisfaction
  • Drive performance metrics and KPI achievement across the property management portfolio
  • Conduct detailed property performance analysis and prepare executive-level reports
  • Lead on-site property assessments, audits, and performance evaluations across multiple markets
  • Coordinate with local market teams to ensure consistent service delivery standards Identify and implement operational improvements and cost-saving opportunities
  • Develop and deliver training programs for property management staff
  • Build and maintain high-performing teams across multiple locations
  • Foster collaboration and knowledge sharing between markets and service lines
  • Lead client meetings, presentations, and strategic planning sessions
  • Maintain and strengthen relationships with the brokerage community
  • Partner with Transaction Management account teams
  • Develop client-facing materials and performance reports
  • Manage budgeting, forecasting, and variance analysis
  • Review financial reports and client presentations
  • Ensure compliance with client and JLL financial reporting requirements
  • Coordinate with accounting teams for accurate and timely financial deliverables
  • Implement new technologies and digital solutions
  • Standardize processes and procedures across markets
  • Integrate data analytics and AI tools into daily operations
  • Coordinate system implementations and technology rollouts

Benefits

  • Competitive compensation package
  • Comprehensive benefits
  • Opportunity to work with a leading technology client
  • Professional development and growth opportunities
  • Collaborative, innovative work environment
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
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