Property Administrator (15 Hudson Yards)
About The Position
Related is looking for a sharp, service-oriented Site Administrator to support daily operations at 15 Hudson Yards, one of New York City’s most luxurious and architecturally stunning residential towers. Nestled in the heart of Hudson Yards—Manhattan’s most visionary neighborhood—this role offers the unique opportunity to contribute to a best-in-class living experience for some of the city’s most discerning residents. As a Condominium Coordinator, you’ll serve as the central hub for communication, coordination, and efficiency, helping ensure that every detail of this five-star property runs smoothly. If you excel in fast-paced, high-touch environments and have a passion for excellence, this is your chance to shine. Buidling Information: Fifteen Hudson Yards | Related The Condominium Coordinator will report directly to the General Manager and will provide administrative support to Management and the Lifestyle Team.
Requirements
- Bachelor’s Degree in Business Administration, Hospitality, Real Estate, or a related field preferred
- 2–4 years of administrative or site operations experience in a luxury residential, hospitality, or commercial property environment
- Exceptional communication and interpersonal skills, with a polished and professional demeanor
- Strong organizational abilities and attention to detail; able to manage multiple priorities with accuracy and efficiency
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with Yardi, BuildingLink, or similar property management software is a plus
- Customer service mindset with a proactive, solutions-oriented approach
- Ability to handle sensitive information with discretion and maintain confidentiality at all times
- Team player mentality with the ability to work independently and collaboratively in a fast-paced setting
- Familiarity with luxury service standards and high-end residential operations
- Flexible schedule as needed to support site needs (some evening or weekend availability may be required)
Responsibilities
- Assist with Customer satisfaction calls. Should capture at least 75% of completed work order for customer satisfaction and feedback.
- Follow up with Lifestyle event satisfaction and follow up where necessary
- Monitor the Rental Amenities and bookings walk the spaces daily.
- Coordinate all Alteration packages and ensure they are complete prior to submitting.
- Support General Manager, Assistant General Manager, and Resident Manager as needed.
- Assist the Assistant General Manager with the collection of rent and common charge payments.
- Meet weekly with the Assistant General Manager to discuss delinquencies and a plan of action to present to the General Manager.
- Process payroll for the building staff.
- Send building-wide communications to residents and staff.
- Maintain individual files on residents.
- Perform general administrative duties as assigned.
- Conduct peer to peer meeting to ensure employee feedback is heard and escalated it proper channels.
Benefits
- Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
- Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
- Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
- Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
