Property Administrator (Luxury Rental)

Related • New York, NY

6h • $70,000 - $75,000

About The Position

The Property Administrator for Related’s Luxury Rental portfolio plays a key role in supporting the day-to-day operations of a high-end residential community. This position provides high-level administrative and operational support to the property management team while serving as a point of contact for residents, tenants, vendors, and internal stakeholders.
The ideal candidate is highly organized, detail-oriented, and motivated to contribute to a dynamic, service-driven environment. This is an opportunity to be part of a best-in-class residential property and grow within a premier real estate organization.

Requirements

• 5+ years of progressive property management or operations leadership experience.
• Proven ability to lead and inspire teams while balancing operational efficiency and resident satisfaction.
• Strong knowledge of affordable housing programs, compliance processes, and regulatory requirements.
• Exceptional communication, organizational, and problem-solving skills.
• Ability to thrive in a fast-paced, dynamic environment with a hands-on, solutions-focused approach.

Nice To Haves

• Experience in leasing up luxury residential or mixed-use property management strongly preferred.

Responsibilities

• Work with General Manager to manage aspects of operations for the property
• At the direction of the General Manager, supervise Concierge/Door staff
• Aid in hiring, training, and evaluation of leasing/office/maintenance staff in conjunction with Resident Manager and General Manager
• Assist in supervising site program administration and ensure compliance with brand standards (property presentation, marketing, apparel, etc.)
• Ensure compliance with all federal, state, and local laws, including Fair Housing regulations
• Complete special projects as assigned by General Manager, Regional Manager, Vice President, and senior leadership
• Assist in preparation of annual operating budgets and ensure adherence to budgetary guidelines
• Support General Manager in ensuring major budget items are completed on schedule and to standard
• Help implement policies, procedures, forms, and controls with GM approval
• Supervise building security measures, incident documentation, and appropriate notifications
• Assist with market analysis, comp grids, and competitive property shopping
• Collaborate on pricing strategies, target markets, and promotional initiatives
• Ensure proper staffing coverage for leasing and maintenance (including weekends/extended hours as needed)
• Support lease renewal process and resident retention efforts
• Minimize vacancy loss through proactive strategies and market knowledge
• Ensure staff access to necessary IT systems via checklist completion
• Oversee Resident Service Specialists handling sublease/surrender processes
• Approve timesheets (including overtime and temporary labor)
• Draft disciplinary/probationary documentation as directed by GM
• Directly supervise concierge/door/lobby staff
• Coordinate with union representatives as needed and participate in grievance processes
• Support employee engagement initiatives and action planning
• Hire, train, and supervise seasonal amenity staff
• Schedule weekly resident engagement presence in lobby
• Assist concierge team during peak periods
• Conduct monthly inspections with GM and submit reports
• Assist with budget variance and asset reporting
• Ensure compliance with audits and regulatory requirements
• Maintain adherence to all applicable regulatory agreements
• Handle resident concerns professionally and efficiently
• Ensure residents are properly informed of building matters
• Enforce lease terms, house rules, and policies (including pets and smoke-free guidelines)
• Attend court proceedings if required
• Uphold “Expect More at Home” service standards
• Review resident communications and newsletters
• Oversee resident events and engagement initiatives
• Ensure follow-up on resident survey feedback
• Oversee preventive maintenance schedules and compliance
• Coordinate with Resident Manager on contractor work and RFPs
• Ensure high standards of property appearance and curb appeal

Benefits

• Personalized Health Care: Medical, dental, vision options; Employee Assistance Program
• Financial Benefits: Competitive salary, bonus potential, 401(k) match, FSAs/HSA, life insurance, disability programs
• Social Wellness: 19+ PTO days, mental health support, fertility/adoption assistance, volunteer days
• Career Development: Training programs, tuition reimbursement, internal growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed