Rental Administrator

Worldwide Power Products • Houston, TX

2d

About The Position

Competitive Pay | Comprehensive Benefits | Performance Bonuses | Employee Incentive Trips! Quick and simple hiring process—apply today, and we’ll be in touch soon! Clear path for career advancement with structured training and promotion opportunities. Power Up Your Career with Worldwide Power Products WPP’s rental division runs on execution. This role is the backbone of rental operations, ensuring every quote, contract, invoice, and customer interaction is handled accurately and on time. The Rental Administrator supports rental operations by handling administrative tasks, managing customer interactions, coordinating billing and logistics, and maintaining accurate data in Point of Rental. This role ensures smooth rental processes and provides excellent service to clients, contributing to overall efficiency and customer satisfaction.

Requirements

• High school diploma, GED, trade school or equivalent.
• 1–3 years of administrative experience
• Detail-oriented with strong organizational skills
• Ability to prioritize and adapt in a fast-paced environment
• Strong communication and customer service mindset
• Comfortable working with numbers, reports, and financial data
• Proficient in Microsoft Office

Nice To Haves

• Experience with invoicing, collections, or financial coordination strongly preferred
• Customer service experience preferred
• QuickBooks or Point of Rental system experience preferred

Responsibilities

• Coordinates and administers Rental data input into Point of Rental CRM (Accounts and Contacts) and provides updates and canned reports as needed, reconciles assets in customer files to CRM.
• Supports the Division in regard to customer quoting, collections, credit approval and invoicing.
• Creates and maintains rental equipment and customer folders including preparation, labeling and filing all information.
• Supports the tracking of equipment condition and status in Point of Rental.
• Processes daily business reports.
• Provides back-up to the Rental Coordinator
• Manages job files for each client, communicating regularly to provide updates and support.
• Interacts with existing customers regarding billing issues, complaints, or general questions.
• Maximizes sales revenue for the rental team through excellent customer service on existing orders.
• Sends out rental alerts when necessary, regarding customer-related matters.
• Collaborates with the Accounting team regarding PO generation and bill coding, accounts receivable, accounts payable and other accounting matters
• Reports all recognized unsafe conditions or acts to Management.

Benefits

• Competitive Pay
• Comprehensive Benefits
• Performance Bonuses
• Employee Incentive Trips!
• Clear path for career advancement with structured training and promotion opportunities.
• medical, dental, vision, and a 401(k) match
• $150 work boot allowance
• Uniforms + free dry cleaning
• Access to company provided Hunting lease

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees